Location: San Francisco, CA – This role is required to be on-site at our office five days a week, and may require early and after hours as needed.
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, and support you need to succeed
The Office Manager, Workplace Experience is responsible for creating a world-class in-office experience for employees to focus on their roles and make connections. This dynamic role will manage daily office operations, organize exciting events, handle facilities management, and provide support with hospitality in mind.
In this role, you will:
Collaborate and participate across the global Workplace network
Create a positive, engaging, and inclusive workplace experience where our people can do their best work
Manage ongoing office operations, creating a clean, organized, and functional environment for all OpenTable employees and visitors
Manage vendors related to the office, including existing contracts and developing new relationships
Manage onsite food and beverage catering including snacks and lunches
Oversight and ordering of office supplies, shipping and mail distribution
Provide light assistance to our co-locations and virtual community
Plan, coordinate, execute all aspects of various company community outings & in-office events including decorations, setup, and breakdown.
Partner with IT for AV needs.
Maintain office calendar and Wiki page
Collaborate with Office Lead to build and present monthly house meetings
Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
Coordinate with IT and P&C for new hire equipment setup and collection
Identify opportunities to enhance office environment, operational standards, and processes
Partner with the Regional People Partner on any incidents and return to work processes
Assist local office leadership with ad hoc administrative tasks
Respond to emergencies and urgent issues promptly and appropriately
Act as Floor Warden for local Life Safety drills and events
Partner with Real Estate on facilities and office footprint operations, including (but not limited to):
Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)
Office moves and refurbishments
Upkeep of office functionality (e.g. repairs, furniture, power, lights, pantry equipment, etc.)
Perform other responsibilities as directed by the Workplace Manager.
This role is required to be on-site at our office five days a week, and may require early and after hours as needed.
Requirements:
At least 3+ years of experience in workplace experience or workplace operations in a corporate environment
Ability to lift 40lbs
Able to maintain professionalism and discretion
Strong organizational skills with great attention to detail
Strong communication skills (verbal, written, and listening)
Strong interpersonal skills; professional, friendly demeanor; desire to assist others and face challenges head on
Strong time management, set priorities and meet timelines
Hospitality mindset
Collaborative teammate
Proactive, quick on your feet and forward thinker, anticipating the needs of others
Ability to balance multiple…