With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As the Senior Engineering Manager for the Hospitality Guest team, you will shape the technical vision, strategy, and execution for the core CRM systems powering guest-centric restaurant experiences globally. In this role, you will lead, coach, and grow an experienced team of senior product engineers while establishing standards for architectural resilience and delivery excellence. You will partner with leaders across Product, Design, and Data to transform complex business requirements into high-scale transactional and analytical systems. Your leadership will empower restaurants worldwide with actionable insights that elevate guest hospitality and drive informed operational decisions.
Responsibilities
Lead, mentor, and coach a team of senior frontend and backend engineers, cultivating professional growth and sustained delivery quality.
Direct technical strategy and end-to-end execution from early planning and architecture through production launch and operations.
Partner cross-functionally with Product and Design leaders to influence strategic roadmaps and align technical initiatives with product goals.
Drive continuous process and operational improvements to optimize development workflows and elevate engineering standards.
Architect and deliver scalable product platforms and guest-facing features utilized by cross-functional engineering teams.
Minimum Qualifications
5+ years of hands-on software engineering experience building and maintaining scalable backend applications and distributed systems.
3+ years of experience managing engineering teams, directing people development, or leading complex, multi-team technical projects.
Demonstrated track record of delivering end-to-end technical initiatives from initial architecture through deployment and long-term support.
Hands-on software development experience with backend languages (such as Java, C#, or Python) and relational or non-relational database systems.
Preferred Qualifications
Background in building CRM, hospitality, or data analytics platforms.
3+ years experience leading full-stack engineering teams supporting modern frontend frameworks (such as React and TypeScript).
Demonstrated expertise in cross-functional stakeholder communication and translating technical roadmaps for business partners.
Practical experience deploying and managing containerized services within Kubernetes or cloud environments.
Experience designing or operating high-throughput transactional and analytical data systems, including streaming or orchestration tools (such as Kafka, Spark, or Airflow).
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
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