A LITTLE MORE AMBITION. A LITTLE MORE TWIST.
What if your next role gave you more than the opportunity to lead a center? What if it gave you room to grow, a team that backs you, and an environment where the client experience matters just as much as the results?
Center Manager
Location: 18851 University Blvd Ste 250, Sugar Land, TX 77479
Schedule: 5 days a week, with a minimum of 4 weekend days per month
Compensation: Total annual compensation of $100,000–$150,000, based on performance
Welcome to OrangeTwist.
We believe there’s a better way to do aesthetics. One that brings together clinical expertise, innovative treatments and genuine hospitality. High standards without the formality. A premium experience that still feels personal. And a team that takes its work seriously, supports one another and is always looking for ways to raise the bar.
With 24 locations and growing, seven types of treatments under one roof and an employee Net Promoter Score (eNPS) of 75, we're building something different in aesthetics. We want our people to feel that difference, too.
A PLACE TO FIND YOUR TWIST
At OrangeTwist, your development matters. We invest in our people through ongoing education, training and support through our platform TwistED. We want you to keep building your knowledge, refine your skills and grow in confidence throughout your career.
High standards come with a little more Twist. We build trust, show up for each other and believe the best experiences come from sincere connections, teamwork and a genuine desire to inspire confidence. You'll have the opportunity to bring your personality, share ideas and create those WOW moments that make the difference. We're ambitious, entrepreneurial and always looking for what's next.
Bring what makes you brilliant. We'll bring a little more Twist.
THE OPPORTUNITY
We're looking for a Center Manager to lead our Sugar Land team. You'll oversee day-to-day operations, develop your people and drive the center's performance while creating the thoughtful, personalised experience OrangeTwist is known for.
You'll combine strong commercial judgment with a hands-on approach to leadership, helping your team deliver exceptional service and achieve their goals. From managing schedules and improving workflows to building client loyalty and growing revenue, you'll take ownership of the details that make a center successful.
WHAT YOU'LL BRING TO THE EXPERIENCE
Leadership that makes a difference
Lead from the front, providing clear direction, daily support and consistent expectations.
Coach and develop your team, recognise strong performance and address gaps with timely feedback and follow-through.
Build accountability for individual and center goals, helping each team member understand their contribution.
Plan staffing and submit schedules and hours to your Regional Director for approval, balancing client demand, center coverage and payroll.
Coordinate training and workshops with vendors and clinical operations to keep your team learning and developing.
A personal touch
Set and maintain high standards across every part of the client journey, from the first welcome to the next booking.
Create a warm, professional environment where clients feel comfortable, informed and cared for.
Resolve client concerns with sound judgment, thoughtful communication and a focus on rebuilding trust.
Identify opportunities to improve client satisfaction, retention and the consistency of the center experience.
Keep the team focused on sincere connections and recommendations that reflect each client's needs.
Ownership of the business
Meet and exceed revenue goals and KPIs, using performance data to identify opportunities and turn them into clear actions.
Develop your team's ability to achieve product and treatment sales goals through informed, client-focused conversations.
Manage daily operations, including supplies, inventory, security, cleanliness and equipment maintenance.
Improve systems and workflows to keep the center…