Job Description
Position Overview – General Duties and Responsibilities
· Representing the company and its products within the assigned territory/region.
· Achieving and exceeding sales targets for the assigned product(s) in line with approved company expectations and objectives.
Responsibilities of the Sales Representative
1. Within the assigned territory, and in alignment with marketing guidelines, the Sales Representative plans, develops, and implements an action plan in close cooperation with their direct supervisor. In doing so, they consistently adhere to and represent the Company's high standards of quality and ethics. The action plan for the assigned territory shall include, at a minimum, the following:
- Sales objectives (sales value, market share, etc.);
- A list of identified target customers by territory/unit;
- The required number and frequency of customer visits;
- A plan for roundtable discussions, group meetings, local symposia, professional exhibitions, and other events, broken down by target audience.
- A plan for the utilization of available resources, ensuring budget expenditure is aligned with applicable guidelines and timelines, and maintaining up-to-date tracking and monitoring of expenditures.
2. Regularly visits the assigned target groups (physicians, pharmacists, and healthcare professionals) within the designated territory, in accordance with the approved plan, meeting the required daily call objectives and visit frequency in order to achieve the established business objectives.
3. Spends a minimum of 90% of working days in the field, including conducting product presentations, attending congresses and symposia, participating in joint field visits, and carrying out Key Opinion Leader (KOL) visits.
4. Establishes and maintains relationships with designated physicians through field visits, meetings, symposia, congresses, exhibitions, and other professional interactions. Communication activities also include contacting physicians by telephone, email, and through online channels in accordance with Company standards. As with in-person visits, communication conducted through alternative channels must comply with applicable Medical and Marketing guidelines and principles.
5. Implements marketing plans in alignment with Company policies and guidelines. Presents only those product benefits that have been approved by the Medical Affairs Department, placing equal emphasis on both the benefits and the risks associated with the product(s). Communicates contraindications, adverse events, dosage forms, package sizes, and prescribing information relating to the product(s), using only information that has been previously approved by the Company.
6. Prepares and submits all required reports accurately and within the established deadlines.
- Reporting of customer visits through the Veeva system (including visit planning).
- Preparation and submission of special activity reports.
- Expense reports
- Adverse event reporting in accordance with applicable SOPs.
- Other
7. Communicates timely feedback on the local market environment, competitors’ activities, new promotional campaign implementation, and own activities through their manager, while ensuring compliance with the Company’s ethical standards and policies.
8. May be assigned to participate in additional activities, as deemed necessary by Management, including but not limited to:
- Special sales programs in accordance with applicable Company policies (e.g., market research, observational programs, etc.).
- Sample management in compliance with Company policies and regulations.
- Testing of new promotional and educational materials.
- Mentoring of new employees, where qualified based on skills and experience.
9. Actively participates in Cycle Meetings and Field Meetings.
10. Maintains a high level of professional competence by continuously updating knowledge and expertise in the following areas through Company-sponsored training programs:
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