Careers with real impact.
Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.
ABOUT ORSINI
Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™
OUR MISSION
Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.
CORE VALUES
At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.
COMPENSATION: The full compensation range for this role is $87,000 – $118,000 annually .
Placement in Range: Most individuals are placed toward the lower portion of the range, reflecting the time it takes to learn and grow into the role. Placement at the top of the range is not typical. Movement through the range happens over time based on performance, skill development, and the annual compensation review cycle.
External Candidates: Placement within the range is based on a combination of factors, including relevant experience, skills, education and certifications, demonstrated job-related competencies, work location, market data, and internal equity with peers in similar roles.
Internal Candidates: Not every internal job change is a promotion with an associated pay increase. For qualified internal candidates whose current base pay is below the range, a move into this role typically includes an increase of 5–10%, or an adjustment to the range minimum, whichever is greater. For candidates whose current base pay already falls within the range, the move is typically considered lateral, with compensation reviewed during the annual compensation review cycle.
WORK LOCATION: Onsite or hybrid work from our Elk Grove Village, IL or Columbus, OH location is preferred; remote work is available for candidates based in one of Orsini's approved work states.
TRAVEL: Up to 15% and may include overnight stays.
POSITION SUMMARY:
The Sr. Program Operations Manager is an experience, operationally focused professional within the Program Management team. This role partners closely with the EVP, Trade, Directors who lead Program Managers and Analysts, providing the structure, resources, and analytical support that allow program teams to deliver consistent, high-quality program performance.
Collaborating with key stakeholders, the Sr. Program Operations Manager maintains and improves the operational processes that support the analyst team, including the workload model, analyst onboarding and training, assignment balancing, and workflow efficiencies. The role also shares insights and lessons learned across programs, adapting proven approaches from one area to another to strengthen program consistency and quality. This is an individual contributor role with no direct reports.
ESSENTIAL JOB DUTIES:
Program Excellence Document, maintain, and apply standards for program execution, including service expectations, reporting cadences, and quality benchmarks.
Partner with Account Management…