Summary
Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution. May also partner/communicate with other internal/external customers/plans.
Description
Location:
This role is full time M-F 8am-5pm, onsite at our Florence, SC location.
Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.
What You Will Do:
Prepares and reviews test data and test matrices for system changes
Develops test matrices to accurately reflect changes and details expected outcome
Executes test cases and evaluates test results for errors
Reports problems through appropriate channels and suggests corrections for a successful implementation
Utilizes internal and external software necessary to support testing and development of skills
Researches and documents system problems and assists in their resolution
Reviews and completes various daily reports to ensure system is performing as expected
Prepares written reports and analysis, including recommendations pertaining to system functionality
Utilizes internal and external applications for technical research of system issues
Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications
In addition, assists customers and testers with issues that arise both in production and during testing
To Qualify for This Position, You Will Need:
Required Education: High School Diploma or equivalent
Required Work Experience: Two years of experience working in related processing support systems
We Prefer That You Have The Following:
Familiar with Blue Choice and/or Healthy Blue Medicaid products and benefits
CSR Desktop
MHTK
1st pass and 2nd pass claims processing experience
Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in our benefits program the first of the month following 28 days of employment
Subsidized health plans
dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals…