Job Title
Manager, Client Solutions, Protection, Korea
Job Description
The Role
As Manager, Client Solutions, Protection, Korea, you will support the AVP, Client Solutions, Protection, Korea in delivering new business growth, client retention and high-quality client service in the Korean Protection market. You will build strong client relationships, develop a deep understanding of client strategies and needs, and help translate those insights into relevant reinsurance propositions and business opportunities.
Working closely with Pricing, Underwriting, Claims, Operations, Legal and relevant regional teams, you will support client strategy execution, proposition development, client enablement, product innovation and new business development. You will also support the progression of new business through quotation and approval processes, treaty negotiation and implementation by providing relevant client and business context and coordinating with the teams accountable for each stage of the process.
You will support the AVP in ensuring that appropriate governance and risk considerations are reflected in client and business activities. The role requires strong knowledge of the Korean life insurance market, sound commercial judgement and the ability to work effectively with both clients and internal stakeholders.
Duties
Client Management & Market Development (30%)
Develop and execute strategies for assigned existing and prospective clients, aligned with the Korea Protection business strategy and priorities.
Build and maintain strong working relationships with client stakeholders through regular engagement, well-prepared meetings and timely follow-up.
Develop a deep understanding of clients’ strategies, business priorities and protection needs to strengthen relationships and identify areas for further engagement.
Deliver high standards of client service by coordinating timely responses to client queries and requests.
Gather relevant intelligence on competitor, product and market developments to inform client strategies and business planning.
Value Proposition, Client Enablement & Product Solutions (30%)
Lead the development and delivery of assigned value propositions aligned with Korea market priorities, while supporting the AVP in advancing the broader proposition agenda.
Contribute to client enablement and product innovation initiatives that address client needs and support the strategy and growth objectives of the Korea Protection business.
Work with Pricing, Underwriting and other technical teams to incorporate appropriate risk, pricing and underwriting perspectives into client solutions and product development initiatives.
Lead or contribute to client presentations of assigned propositions, clearly articulating their value and relevance to client needs.
Drive and Support New Business Development (20%)
Identify and develop new business opportunities with existing and prospective clients.
Progress assigned opportunities from initial engagement through client proposal and agreement, working with relevant internal stakeholders.
Maintain momentum through timely client follow-up and clear communication of agreed actions and next steps.
Monitor the new business pipeline for assigned opportunities and provide the AVP with timely updates on progress and material issues.
Business Delivery & Cross-functional Collaboration (20%)
Maintain effective working relationships across Pricing, Underwriting, Claims, Operations, Legal and relevant regional teams.
Provide relevant client, product and business information to support quotation and internal approval processes.
Support treaty negotiation and documentation by coordinating client and business input with the accountable internal teams.
Support implementation by coordinating the transfer of agreed client and business requirements to the teams responsible for delivery.
Maintain accurate and up-to-date records of client contacts, opportunities and actions.
Escalate material delivery, governance or…