Job Description:
About Packsize
Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.
What You'll Do
Triage incoming Document Control requests, evaluate completeness against process requirements, and disposition or route work appropriately
Oversee controlled documents from creation, review, and approval to distribution and obsoletion.
Author and edit controlled content in the CCMS
Perform final QA checks prior to document release
Publish final documents and update registry/version tables
Own and monitor support channels
Process quality-related requests such as vendor onboarding and RFI questionnaires, researching and compiling accurate responses using the controlled document library
Support administrative and compliance-related documentation (policies, safety documentation, and similar materials that span multiple functional areas), applying judgment on appropriate ownership and classification.
Assist with tracking and flagging documentation gaps identified through internal or external audits
Contribute to process improvement initiatives, including document control workflow refinements and definitions of what qualifies as a controlled document.
Build working relationships with knowledge management, quality assurance, safety, security, and HR teams to understand documentation needs and keep controlled content current.
Represent document control standards and expectations when coordinating with other teams
What You’ll Bring
Associate’s or Bachelor’s degree in a scientific, technical, quality, business administration, or related discipline
1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing setting
Strong writing and organizational skills
Attention to detail
Proficiency in research and technical understanding
Effective communication abilities
Adaptability to industry changes
Basic project management skills
A knack for problem-solving.
Intermediate computer skills required, with demonstrated proficiency in Microsoft Excel (e.g., data tracking, basic formulas, and reporting) and Microsoft Office Suite (Word, Outlook, PowerPoint).
Nice to Have
Experience with compliance management
Experience with internal auditing
Familiarity with quality systems and improvement methods such as CAPA, RCA, PFMEA, DMAIC or PDCA.
Exposure to topic-based authoring concepts
What We Offer
The salary range for this role is $58,986 - $70,800 USD, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience education / training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being. If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places
Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work…