Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!
We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States.
We have an exciting opportunity for a Business Analyst / Project Coordinator t o join the team!
The Business Analyst / Project Coordinator will:
Serve as the primary analyst between business stakeholders and the technical team, owning requirements from the first conversation through user acceptance
Identify the underlying business problem behind each request: ask probing questions, challenge assumptions, and separate the stated solution from the actual need
Lead requirements elicitation through stakeholder interviews, workshops, process observation, and analysis of existing documents and data
Produce complete Business Requirements Documents that include the problem statement, business objectives, current and future-state processes, business rules, exceptions and edge cases, assumptions, and measurable acceptance criteria
Translate business requirements into functional specifications and user stories that developers can build from without repeated clarification
Map current and future-state processes, and identify gaps, inefficiencies, and opportunities for automation or AI
Maintain traceability from business need through development and testing
Plan and support user acceptance testing (UAT), including writing test scenarios, coordinating testers, and tracking defects to resolution
Use AI tools to speed up analysis, documentation, and process discovery, and validate AI output for accuracy and completeness
In coordination with the IT Section Manager, support project execution for assigned efforts: track tasks, milestones, risks, and dependencies; facilitate status meetings; prepare status updates; and assess the impact of change requests
Qualifications
Typically requires a bachelor’s degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area.
Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience
Experience as a Business Analyst on software development projects
Strong analytical and critical-thinking skills, with a track record of uncovering unstated needs and resolving conflicting requirements across stakeholders
Proven ability to write detailed BRDs, functional specifications, use cases, and user stories with acceptance criteria
Hands-on experience using AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) in business analysis work, such as drafting requirements, summarizing meetings, analyzing processes, or analyzing data
Proficiency in process modeling (BPMN, swimlane diagrams, flowcharts) using Visio or similar tools
Working knowledge of Agile/Scrum and Waterfall methodologies
Experience with Smartsheet for project tracking and reporting
Experience supporting project coordination across multiple concurrent efforts
Strong written and verbal communication skills, including presenting to management
Preferences
CBAP, CCBA, or PMI-PBA certification
PMP, CAPM, or Certified ScrumMaster (CSM) certification
Experience in aerospace, government contracting, or NASA/DoD environments
Familiarity with the software development lifecycle for .NET/web applications
Familiarity with Azure DevOps, Jira, MS Project, or similar tools
Basic SQL skills for data validation and…