Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Our Mission
At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We operate in a dynamic, fast-paced environment that values innovation, collaboration, and continuous improvement. We empower our teams to challenge the status quo, drive operational excellence, and pioneer cutting-edge solutions that transform enterprise technology and cybersecurity.
Your Career
As the Senior Director of Marketing Operations, you will lead a global team defining and running the operational backbone, technology strategy, and operating cadence for Global Marketing. Reporting directly to the SVP of Global Digital Marketing, you will bridge executive vision with scalable execution, driving the Marketing AI North Star Roadmap and co-owning the Joint Marketing–IT Roadmap to modernize enterprise MarTech architecture, data governance, and automated revenue workflows.
Your Impact AI North Star Roadmap: Define, prioritize, and execute Marketing’s long-term AI strategy, scaling generative, predictive, and agentic AI use cases across personalization, content orchestration, audience segmentation, and attribution.
AI Operationalization & Governance: Transition AI from experimental pilots to production workflows while partnering with Legal, InfoSec, and Data teams to establish operational guidelines and data-privacy guardrails.
Technology Modernization: Assess the enterprise MarTech landscape to eliminate redundancy, optimize TCO, and build a modern, adaptable architecture.
Strategic IT Partnership: Serve as the primary Marketing Operations liaison to IT leadership, co-architecting and executing a unified Joint Marketing–IT Roadmap.
Enterprise Infrastructure & Data Architecture: Ensure seamless integrations across marketing automation, CRM, CDP, BI tools, and product telemetry.
System Integrity & Security: Establish enterprise-grade SLAs for pipeline-critical infrastructure and ensure strict regulatory compliance (GDPR, CCPA).
Multi-Year Operational Blueprint: Translate high-level business goals into a prioritized operational plan across all global marketing regions.
Cross-Functional Delivery: Lead transformations across Sales Ops, Product, Finance, IT, and Marketing.
Change Management & Enablement: Drive change management to maximize adoption and ROI on new processes, platforms, and AI toolsets.
Impact & Velocity Metrics: Track operational KPIs including pipeline velocity, conversion efficiency, and MarTech adoption; own MTA, MMM, and lead scoring…