Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Your Impact
You will become deeply embedded within the business, gaining a thorough understanding of their priorities and go-to-market strategies. You will then partner closely with our IT organization to translate these insights into impactful tool enhancements that directly support and elevate the technical selling community. This role offers the chance to drive significant improvements, streamline processes, and contribute to the overall success of our global sales efforts.
Strategic Alignment & Business Acumen:
Immerse yourself in the Technical Solutions organization to understand business priorities, challenges and go-to-market motions
Collaborate with business stakeholders to align on quarterly initiatives and identify opportunities for technology-driven innovation that supports the future state of the business
Contribute to the development and execution of strategic plans to modernize tooling and processes for the technical selling community
IT Partnership & Solution Definition:
Forge strong relationships with key stakeholders within IT to effectively communicate business needs and drive the prioritization of tool enhancements
Actively listen to and analyze business requirements, asking insightful questions to uncover underlying needs and pain points.
Translate business requirements into clear and concise technical specifications, including user stories, use cases, and process flow diagrams
Maintain and manage a comprehensive backlog of tool enhancements and a corresponding roadmap, ensuring alignment with business priorities and IT capabilities
Agile Collaboration & Delivery:
Actively participate in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure developed features accurately reflect business needs and deliver value
Provide ongoing clarity and context to the development team regarding business objectives and expected outcomes
Contribute to the successful delivery of tool enhancements, ensuring they meet business requirements and are effectively adopted by the technical selling community
Future-Forward Thinking & Automation:
Stay informed about the impact of emerging technologies, particularly AI, on the future of the business and identify opportunities for strategic implementation
Collaborate with stakeholders to develop and implement plans for leveraging automation and modern tooling to enhance the efficiency and effectiveness of the technical selling community
Develop and deliver automation and tooling to improve business processes for the technical selling community as well as the WW Shared Services organization using AI enabled tooling (e.g., n8n, Claude Code)
Qualifications
Your Experience
5+ years relevant experience in a global role that involves understanding…