Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.
Join our team and make a difference in patient care.
About the Role
As a Category Analyst (Respiratory) at Parachute, you will play a pivotal role in building and managing our catalog of respiratory products and services. You will also manage our Insurance Coverage Criteria rules engine, which helps clinicians better understand what items are covered for patients during their time of need. This role involves collaborating closely with various internal and external stakeholders to ensure that our platform offers a comprehensive range of offerings aligned with market demand and business growth strategies.
Key Responsibilities
1. Catalog Management:
Collaborate with internal stakeholders to understand strategic areas for business expansion, such as new product categories or markets.
Conduct in-depth analysis and research within the respiratory categories, including Oxygen, CPAP and Sleep, BiLevels, Ventilators, Nebulizers, Airway Clearance, Suction & Tracheostomy, and Testing & Monitoring. You will become a subject matter expert in product is-ness (how products exist, including their physical attributes), as well as product application (how patients, vendors, clinicians, payors, and manufacturers interact with your product categories). You will also build familiarity with market trends and Parachute's competitive landscape in your categories.
Build and maintain the digital catalog in our Content Management System (CMS). You will analyze and organize various types and volumes of data, sourced from manufacturers and suppliers, to create product listings in our catalog. You will ensure accuracy, completeness, and usability of this catalog data.
Continuously optimize the catalog content based on performance metrics, user feedback, and industry developments.
Collaborate with cross-functional teams, including Product Management, Engineering, Account Management, and Customer Success, to enhance the quality and usability of the catalog.
2. Insurance Coverage Criteria Management:
Analyze complex insurance coverage criteria requirements related to the respiratory categories (e.g., oxygen and PAP LCDs).
Translate these criteria into a flowchart of questions and outputs to facilitate product eligibility determination (our rules engine). Bring your design to life by building, testing, and launching it on the Parachute platform.
Attend webinars and perform periodic research to stay informed about regulatory and industry changes affecting your categories.
3. Catalog & Coverage Criteria Alignment:
Ensure seamless integration between the insurance rules engine and the catalog to enable efficient ordering processes.
Conduct demonstrations of your work, internally and externally, to gather feedback and prioritize improvements with the greatest impact.
Create and maintain documentation about your work to assist collaboration with colleagues and external stakeholders.
Raise workflow improvement opportunities to relevant internal software development teams.
Solve ad hoc issues and document the solutions for reuse by our support team.
Qualifications
Personal Skills:
Strong analytical skills with a keen attention to detail.
Self-motivated and driven to manage projects through to their end.
Adaptable to various types of projects within our domain.
Works well with documented processes and raises opportunities for process improvements.
Clear, concise, and effective written and verbal communication.
Ability to translate complex concepts into easy-to-understand…