At Parallel, we build AI agents that help healthcare organizations automate their administrative processes and unlock additional revenue, starting with medical coding.
Today, up to 25% of healthcare spending is lost to manual, repetitive administrative tasks. Legacy software hasn't helped: it has made work slower, more complex and more frustrating for care teams.
We believe AI agents can change this. Our technology combines large language models with system-level automation to do real work inside existing hospital tools. No integration, no disruption.
Our first agent automates coding and frees up time for medical teams to focus on patients.
We launched in 2024 and already have 800+ customers and a team of 30+ people. We are backed by top-tier investors (Index Ventures, Y Combinator, Hexa, Frst, Kima Ventures, Better Angle and the CEO of Mistral AI), and this is just the beginning.
The future of healthcare isn't just digital, it's automated. Come help us build it!
THE ROLE
CONTEXT
Parallel needs to be ready to scale 10x, and we’re launching in Germany and the US. To get there, we need clear processes, connected tools and the right data in the right hands. Today, a lot of the work across Sales, Marketing, Customer Success and Finance is still done by hand.
That’s why we’re hiring our first RevOps: someone who builds things, not someone who writes decks about them. You’ll report to Clémentine, our Head of Ops, and work every day with the founders and the Revenue teams. There’s no team to manage at first, but the function is yours to shape, and we expect it to grow.
MISSIONS
Own our CRM, end to end
- Design and maintain the data model, pipelines and properties so every deal, client and contract lives in one place.
- Keep the data clean and complete, and make sure every team actually uses the CRM day to day.
- Build the dashboards and weekly forecast the founders and team leads rely on.
Automate our Revenue teams’ processes, with AI where it makes sense
- Sit with Sales, Marketing, Customer Success and Finance to map their processes and spot what’s still done by hand.
- Automate the repetitive work: lead routing, follow-ups, quotes and contracts, client email campaigns, billing and commissions.
- Use AI where it brings real value, like enriching data, drafting first-level support answers or summarizing client interactions, and know when a simple rule is enough.
Set up a reliable and connected tool stack
- Choose the right tools for each need, starting with our support platform, and keep the stack as simple as possible. Our current stack: Attio, Notion, Metabase, Intercom, Pennylane.
- Connect them to the CRM and to each other so information flows without copy-paste between sales, support, billing and product data.
- Document how the stack works and own it over time: access, costs, and deciding when a tool should be replaced (starting with Attio, our current CRM).
Help us scale Parallel internationally
- Adapt our tools and processes as we launch in Germany and the US: entities, currencies, languages.
- Set up local invoicing and consolidated reporting across countries.
- Document how things work so new teams abroad can be autonomous from day one.
WHO YOU ARE
- 3-5 years of RevOps, SalesOps or BizOps experience in a B2B startup, with business automations you built and shipped yourself
- You have run a CRM yourself, not just used it. You have administered, configured and optimized one personally: data model, pipelines, permissions, workflows, integrations.
- Real use of AI applied to internal work, and the judgment to know when a simple rule does the job better.
- You’re comfortable with data: you run your own analyses, build dashboards people actually use, and ship a working v1 fast before improving it. Writing SQL is a plus.
- Autonomous and pragmatic: you don't wait for a detailed spec, you go after the high-impact problems and deliver simple, usable solutions.
- Rigorous: you check your work, set up controls and document so…