Turn Conversations Into Calls With a Brand People Already Know and Trust
Are you naturally great at building rapport, leading conversations, and helping people take the next step?
Do you prefer speaking with warm, engaged prospects instead of chasing cold leads?
If so, this could be the perfect opportunity for you.
About the Role
We’re hiring an Inbound Appointment Setter to turn social media conversations into booked discovery calls.
You’ll be speaking with private healthcare business owners from around the world who already know who we are, follow our content, and engage with our brand regularly.
These aren’t cold prospects.
They’re already interested.
Your role is to step into those conversations, build trust, ask the right questions, and guide qualified prospects toward booking a call with our team.
This position sits at the intersection of sales, customer experience, and community engagement — and plays a major role in driving company growth.
Who We Are
We’re Paul Gough Media , a global marketing and training company that helps private healthcare business owners grow and scale successful clinics.
Our founder, Paul Gough, is a 5x Amazon best-selling author, host of a top-rated business podcast, and former professional sports physical therapist turned business mentor.
Over the last decade, he has built a multi-million-dollar company ($5M+ and growing toward $10M), helping thousands of clinic owners improve their marketing, attract more patients, and increase profitability.
We operate from offices in Celebration, Florida and Hartlepool, UK, serving clients across the world.
What You’ll Be Doing
In this role, you will:
Manage inbound conversations across Instagram, Facebook, and online communities
Respond to DMs, comments, and story replies with speed, personality, and professionalism
Turn engagement into genuine conversations
Ask thoughtful questions to understand each lead’s goals and challenges
Guide qualified prospects toward booking a discovery call
Follow up consistently with leads who haven’t taken action yet
Re-engage inactive or “ghosted” conversations
Track conversations, bookings, and follow-up activity
You’ll also help create simple weekly story prompts designed to spark engagement and generate new inbound conversations.
What Success Looks Like
This is a performance-driven role with clear targets and measurable outcomes.
Successful team members consistently:
Book 15–20 qualified calls per month
Maintain a 75%+ show rate on booked calls
Influence 8+ program sales per month through strong pre-call relationship building
Respond to all new inbound interactions within 24 hours
Maintain a healthy pipeline of active conversations
You’ll Thrive in This Role If You:
Have experience handling inbound leads through social media or online communities
Build rapport quickly and communicate confidently
Can guide conversations naturally without sounding scripted or pushy
Understand how to move people from engagement to action
Are comfortable following up consistently
Enjoy working toward targets and being measured on performance
Stay organised while managing multiple conversations simultaneously
This Role Probably Isn’t for You If You:
Prefer content creation or design over direct communication
Haven’t previously converted leads into bookings or sales
Avoid follow-ups or feel uncomfortable asking for commitment
Are looking for a passive community management position
Compensation
Base salary: $40,000–$50,000 per year (depending on experience)
Monthly commission tied to qualified calls booked and sales influenced
This is a results-focused role where strong performance is rewarded. High performers consistently grow their earnings through commissions on top of a competitive base salary.
What You’ll Get
No cold outreach — all leads are inbound and warm
Daily access to engaged, qualified prospects
Clear KPIs and performance-based bonuses
Structured onboarding, training, and ongoing coaching
A high-performance team culture built around…