Home Health Care Sales Representative – Client Acquisition & Referral Development
Position Type: Full-Time
Working Hours: U.S. Business Hours
Work Environment: Community-Based Sales & Outreach
About the Role
At Pavago, one of our clients is hiring a Sales Representative to drive growth for their home health care business through inbound lead conversion, referral development, community outreach, and relationship-based sales .
This role is ideal for a proactive salesperson who understands that success in home health care comes from both converting prospective clients and developing strong relationships with the healthcare professionals and community organizations that influence referrals.
You’ll manage prospects from initial inquiry through consultation, assessment, and admission while building relationships with hospitals, physicians, discharge planners, social workers, senior living communities, rehabilitation facilities, and other referral partners .
Because this position includes in-person referral visits, presentations, networking, and community events , you must have reliable transportation and be comfortable conducting local outreach.
What You’ll Own
Lead Management & Sales
Respond promptly to inbound leads and prospective client inquiries
Conduct consistent follow-up through:
Phone
Email
Text
Manage prospects through the sales funnel from:
Initial inquiry
Consultation
Assessment
Admission
Maintain follow-up with active, inactive, and older leads
Re-engage prospects who are not immediately ready to move forward
Schedule consultations, assessments, and intake appointments
Maintain accurate sales activities, follow-ups, and pipeline stages in the CRM
Ensure qualified opportunities do not fall through the cracks
Referral & Community Development
Build and maintain relationships with referral sources including:
Hospitals
Discharge planners
Physicians
Social workers
Senior living communities
Rehabilitation facilities
Other healthcare and community partners
Conduct outbound outreach through:
Calls
Emails
In-person visits
Presentations
Networking events
Identify new referral opportunities
Develop new relationships into consistent referral sources
Represent the company at community events, health fairs, and industry networking events
Maintain regular communication with established referral partners
Sales Funnel & Business Development
Build and manage a structured sales funnel with clear stages and follow-up processes
Monitor:
Lead volume
Conversion rates
Referral activity
Admissions
Revenue performance
Identify gaps in the sales process and recommend improvements
Develop strategies to re-engage older or inactive prospects
Meet or exceed monthly and quarterly sales and admission goals
Identify opportunities to increase client volume and revenue
Maintain visibility into pipeline performance and upcoming opportunities
Client & Internal Coordination
Educate prospective clients, families, and referral partners about available home health care services
Clearly communicate the company’s services and value proposition
Understand prospective client needs and guide them toward appropriate next steps
Coordinate with clinical and operations teams to support a smooth transition from sales to intake and service delivery
Maintain strong relationships with clients and families following admission
Help support client retention and future referrals through consistent relationship management
Requirements
2+ years of experience in sales, business development, healthcare sales, home care, home health, senior care, or a related field
Proven experience managing and converting inbound leads
Strong sales and follow-up skills
Strong relationship-building ability
Excellent verbal and written communication skills
Experience using a CRM or sales pipeline management system
Strong organizational and time-management abilities
Comfortable managing multiple prospects and relationships simultaneously
Ability to work independently and take ownership of sales…