Director of Product Management, Agentic Platform Enablement Experience (APEX)
Remote - US
Overview:
Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com.
Position Summary:
Join Pax8 as Director of Product Management for Agentic Platform Enablement Experience (APEX), the most technical product leader on the APEX team and the day-to-day owner of our agentic platform surfaces, including agent SDKs, tool use and orchestration, the internal developer platform and the autonomy and trust experience that makes agentic capability safe to adopt. You’ll be working with leadership and teams to build and deliver a product with capabilities that has no established precedent. Reporting to the VP of Product Management for APEX, you are the second seat in the practice and the one closest to the code.
This is a principal-caliber individual contributor role with people leadership attached: you set product strategy and launch bars for non-deterministic systems yourself, you stay hands-on in product and engineering repos, and you manage, coach and grow a team of product managers doing the same work.
Essential Responsibilities (includes, but is not limited to):
Own end-to-end product strategy, roadmap, and launch criteria for the APEX platform surfaces (agent SDK, tool use and orchestration, developer platform, autonomy and trust UX) across a 1-6 quarter horizon; contribute to the portfolio strategy above it
Set and own launch-readiness criteria for non-deterministic systems in partnership with Engineering, Security, Research, and Design; make the ship vs hold call yourself
Define the autonomy spectrum per capability (human-in-the-loop, AI-assisted, agentic) and the trust and control experience that makes it legible to the people using it
Identify and mitigate misuse and risk pre-launch; define the monitoring, audit trail, and rollback that ships with every autonomous capability
Personally build prototypes, scripts, and evaluation harnesses to test product decisions, working inside engineering and product repos and internal SDKs as a peer user
Be a daily, hands-on user of the platform you own; file precise, implementable bug reports and behavior-change requests
Instrument adoption, quality, and safety metrics from day one; run experiments and A/B tests to prove impact rather than assert it
Manage, coach, and develop a team of product managers; own development plans and performance conversations for each PM, and raise the craft bar for technical, data-driven product judgment on agentic systems
Hire and develop AI-fluent, technically credible product managers; partner with your leader on staffing plans, resourcing needs, and headcount justification
Translate vision and portfolio strategy into sequenced, actionable roadmaps tied to business OKRs; own domain-level OKRs and report clearly on progress, risk, and trade-offs
Make build/buy/partner decisions for capabilities within APEX, with explicit ROI reasoning
Build trusted relationships with peers in Engineering, Design, Data, Security, Marketing, and GTM; secure cross-functional alignment on the APEX strategy and keep it coherent with adjacent domains
Ensure responsible AI, ethics, compliance, and legal reviews are completed for products in your domain, following company standards
Represent the platform internally and externally: enablement, developer relations, launch communications, and public launches that build credibility for Pax8 in the agentic space
Use AI tools and agents in daily work, and model that practice for the team
Skills & Experience:
Core Skills & Experience:
At least eight to ten (8 – 10) years of…