Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .
The Apprentice Business Analyst works in a deadline-oriented, fast-paced consulting environment as part of a collaborative team of consulting, technology, and operations professionals. Our team’s goal is to provide superior service to clients, including work related to health information technology such as Electronic Health Records (EHRs) or other Medicaid Enterprise Solutions. This position requires a self-starter who can quickly learn web-based technologies, analyze business and technical information, adapt to changing client and market needs and conditions, understand policy impacts on business, and help guide clients through implementation, training, and ongoing support. The Apprentice Business Analyst coordinates project requirements and client expectations, supports business development through proposal response coordination and research, analyzes data and business processes, and communicates issues and recommendations to project leaders. Success in the role requires strong judgment, intellectual curiosity, flexibility, attention to detail, and a commitment to exceptional client service.
Duties and Responsibilities
Provide supporting business/data analysis for various consulting projects.
Learn from a variety of client projects and provide support on multiple workstreams.
Follow general direction from people and project managers, collaborate on prioritization, and make effective decisions related to assignments.
Support in the coordination and preparation of materials, documents, and status reports for team and client meetings.
Document and distribute key takeaways and action items from client meetings.
Support clients with project related inquiries and requests.
Support clients with proprietary tools and technologies.
Support with the preparation of project artifacts materials, including written reports and presentations.
Research relevant industry trends and bring topics to the team for discussion on market opportunities.
Support business development teams with coordination, writing, and review of Requests for Proposals (RFPs).
Acknowledge and celebrates colleagues’ unique experiences and perspectives.
Positively contribute to a diverse, equitable, and inclusive people culture.
Required Skills
Consulting Skills: Ability to employ interpersonal approaches, analytical thinking, detail-oriented organization, and a consultative mindset to deliver on solutions that matter.
Technology Skills: Ability to learn, use, and master a variety of tools, technologies, SAAS products, and systems necessary to support clients; Proficiency in Microsoft 365 applications required.
Relationship Skills: Ability to build and maintain relationships with customers and provide professional client support and service.
Problem Solving Skills: Ability to work with large sets of data, make observations, apply policy and legislative research, test hypothesis, draw conclusions, and employ client-oriented approaches to achieve desired outcomes.
Project Management Skills: Ability to establish project scope and objectives, track and review project progress, and complete assigned deliverables that satisfy or exceed client expectations; PMI certifications a plus.
Communication Skills: Ability to write, speak, and present complex problems, goals, and ideas in both one-on-one and group…