Company Information
Peaksware is the parent company for industry-leading brands MakeMusic, Alfred Music, and formerly TrainingPeaks and TrainHeroic. Our software platforms maximize the potential of expert instructors to reach and impact the lives of the world’s committed performers. We empower athletes and musicians to achieve their peak potential through data-driven software, robust analytics, and expert-led content.
We operate at the intersection of technology, finance, and human performance. As a lean, high-growth organization, we value execution, intellectual curiosity, and radical candor.
General Summary
As an Account Executive, you will play a crucial role in accelerating revenue and business growth. Leveraging your knowledge of the music education marketplace, you will identify potential customers, Music Teachers & Fine Arts Stakeholders, and seek to build meaningful relationships with them. You will develop a deep understanding of their needs and desired outcomes and utilize your product expertise to successfully overcome doubts and obstacles, converting prospects into paying customers. This position will sit directly with the Sales team, work in close collaboration with the Customer Support and Customer Success Teams, Marketing Teams, and Product Teams, and report to the Manager of Sales, MakeMusic.
About You: You care about making authentic, human connections with prospective customers and supporting them throughout the decision-making process. You are relentless and goal oriented, creative and confident, and you work well in a fast paced, ever-changing environment. Your ability to discern the needs and motivations of others makes you an excellent influencer, which ultimately converts these built relationships into paying customers.
Core Functions:
Identify and prioritize target K-12 schools and districts with music programs, leveraging market research and industry insights
Work closely with the Business Development Team to develop sales pipeline from prospective new accounts
Make outbound calls, conduct product demos, and make proactive visits to pre-selected strategic target customers resulting in increased sales
Initiate and maintain contact with prospects through phone calls, emails, meetings, and other communication channels
Educate prospects on our products, services, and the specific benefits
Handle objections and identify opportunities to demonstrate value to prospects
Manage the full sales cycle from lead generating and cold prospecting efforts, to managing and staying on top of your pipeline to deal negotiations and close
Other Responsibilities:
Meet or exceed monthly, quarterly, and annual sales quotas and targets
Provide clear and accurate visibility into pipeline performance resulting in increased accuracy of revenue forecasts
Develop and maintain strong product knowledge, proactively learning new features, and product updates translating changes to value propositions and refining talk tracks
Gather and take feedback from prospects internally, advocating for changes that reflect the needs of our customers and prospects
Effectively manage your sales pipeline by keeping detailed records of customer information and interactions, sales activities, and progress toward sales goals in CRM
Seamlessly transition paying customers to Customer Success
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Requirements
Required Qualifications:
1-3 years experience in a SAAS sales capacity
Experience as a music educator, or equivalent experience in music SAAS sales
Proficient problem solving and critical thinking skills with a bias toward making data-driven decisions
Strong negotiation and influencing skills and results drive
Strong communication and interpersonal skills in both written and verbal…