## **Operational Analyst CURO CRM**
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**35,00045,000 Colchester Hybrid**
Pearson Carter is working with a growing UK financial planning organisation seeking an Operational Analyst to support its adviser technology platforms and drive operational improvements.
Youll join a values-driven business that places a strong emphasis on employee development, community involvement and flexible working.
**Responsibilities:**
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**Act as a subject matter expert for CURO CRM, supporting users and resolving system queries.**
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**Configure systems and develop workflows within Microsoft Dynamics CRM.**
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**Analyse business processes and deliver technology-led improvements.**
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**Produce management reports, maintain data quality and support data cleansing.**
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**Deliver user training and create supporting documentation.**
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**Support small change projects and create client output solutions using Smartflows/Xperido.**
**Experience required:**
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Strong hands-on CURO experience, ideally including super-user, system support or configuration responsibilities.
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A financial services or professional services background.
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Experience using Microsoft Dynamics CRM.
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Strong Excel skills and experience producing management information.
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An understanding of process improvement and business analysis.
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Confident communication and stakeholder management skills.
**Power BI, Intelligent Office and Smartflows/Xperido experience would be advantageous.**
The role offers 35,00045,000, with hybrid working requiring a minimum of three days per week in Colchester following probation.
Apply with your CV to find out more.