## Technology Trainer
**Canberra Full-Time Technology & Digital Transformation**
Are you passionate about helping people get more out of the technology they use every day?
Were working with a well-established Australian organisation that is looking for an experienced **Technology Trainer** to join its team and play a key role in technology adoption, user support and capability development.
This is a hands-on role where youll be working directly with users across the business delivering training, providing one-on-one support and helping people confidently adopt new systems and processes.
## The Role
Youll be responsible for delivering engaging technology training across a range of applications and supporting users when they need assistance.
Your responsibilities will include:
- Delivering instructor-led classroom training to groups and individuals
- Providing one-on-one technology support and guidance
- Assisting users both in person and over the phone
- Troubleshooting and resolving day-to-day technology queries
- Training users on Microsoft Office applications including **Word, Excel, PowerPoint and Outlook**
- Supporting users with advanced Microsoft Office functionality
- Assisting with the implementation and rollout of new systems and processes
- Developing and maintaining training materials, manuals and user guides
- Documenting common enquiries and solutions to build internal FAQs and knowledge resources
- Working closely with internal stakeholders to improve technology adoption and user experience
## About You
We're looking for someone who combines **strong technology knowledge with excellent communication and training skills**.
You'll ideally have:
- Previous experience in a Technology Trainer, Application Trainer, Systems Trainer, Digital Adoption or similar role
- Strong knowledge of Microsoft Office, particularly Word, Excel and PowerPoint
- Experience delivering both group and one-on-one training
- A genuine ability to explain technology to users with varying levels of technical confidence
- Experience supporting users and troubleshooting technology issues
- Experience training users through new systems, processes or technology implementations
- Strong written and verbal communication skills
- The ability to create clear and practical training documentation
- A proactive, service-focused approach
## Why Join?
This is an opportunity to join a professional and established organisation where technology adoption and user experience are genuinely valued.
You'll have the opportunity to make a tangible impact by helping teams become more confident, capable and efficient with the technology available to them.
** Location:** Canberra
** Employment:** Full-time
** Environment:** Professional services / corporate
** Focus:** Technology Training User Support Digital Adoption Microsoft Office
If you're a technology trainer who enjoys working with people and making technology easier to understand, I'd be keen to hear from you.
**Apply now or reach out for a confidential conversation.**