- Where
- Bengaluru, Karnataka, India, IN · India
- Level
- Mid
Job Title: IT Support Executive
Department: Information Technology (IT) / Technical Support
Experience: Freshers – 2 Years
Employment Type: Full-Time
Job Summary
We are looking for a technically skilled and customer-focused IT Support Executive to provide technical assistance to employees, troubleshoot hardware and software issues, and ensure the smooth functioning of IT systems and networks.
Key Responsibilities
Provide technical support for desktops, laptops, printers, and other IT equipment.
Troubleshoot hardware, software, and operating system issues.
Install, configure, and maintain computer systems and applications.
Assist with network connectivity, Wi-Fi, and basic LAN issues.
Create, update, and resolve IT support tickets.
Set up user accounts, email accounts, and access permissions.
Maintain IT asset records and technical documentation.
Support antivirus updates, system backups, and security procedures.
Coordinate with vendors and IT teams to resolve technical issues.
Guide employees on using IT systems and applications.
Skills Required
Basic knowledge of computer hardware and software troubleshooting.
Understanding of Windows operating systems.
Knowledge of networking fundamentals, including LAN, WAN, DNS, and DHCP.
Basic knowledge of Microsoft Office and email configuration.
Familiarity with ticketing tools and remote-support applications.
Understanding of IT security and access management.
Strong troubleshooting and problem-solving skills.
Good communication and customer-service skills.
Educational Qualification
Diploma, BCA, B.Sc. Computer Science, B.E./B.Tech in IT or Computer Science, or an equivalent qualification.