WHY PATIENTS NEED YOU
As Process Lead for Incoming Material Inspection Controls (IMIC), you will serve as a global subject-matter expert within the Supplier Quality Management (SQM) team. Reporting to the Sr Director, Supplier Quality Management/GPO, you will operate under authority delegated by the Global Process Owner (GPO), to advance an efficient, standardized, compliant and risk-based IMIC process that meets regulatory expectations and industry best practices.
WHAT YOU WILL ACHIEVE
You will apply deep knowledge of incoming material testing, supplier and material qualification, quality risk management, and reduced-testing strategies to evaluate complex process challenges, identify systemic risks and opportunities, and develop practical recommendations. You will lead and influence the day-to-day activities of the L2 Process Centric Team (PCT) and coordinate complex, cross-functional initiatives involving LPOs, other Process Leads, GPOs and stakeholders to support consistent implementation across sites.
As an individual contributor, you will achieve results primarily through technical expertise, project leadership, collaboration, and influence rather than direct reporting authority. You will independently assess process performance, provide strategic and technical advice, facilitate resolution of complex issues, and lead implementation of improvements approved through established governance.
Your work will strengthen global process consistency, inspection readiness, operational effectiveness, and the connection between incoming material controls and supplier and material risk. Your work supports the Pfizer purpose: ‘Breakthroughs that change patients' lives.'
HOW YOU WILL ACHIEVE IT
Shape the process
Evaluate current incoming material testing practices, regulatory expectations, industry trends, and network performance to identify strategic opportunities for standardization, simplification, and risk-based testing.
Partner with the Global Process Owner and other process leaders to align Incoming Materials Inspection Controls with supplier qualification, material qualification, supplier monitoring, laboratory controls, change management, and other interdependent Quality Management System processes.
Develop and lead global implementation plans for approved process changes, including stakeholder engagement, impact assessment, communications, training, deployment, and effectiveness monitoring.
Document and train
Lead the development, revision, and lifecycle management of global standard operating procedures, global work instructions, forms, templates, decision tools, and supporting guidance for Incoming Materials Inspection Controls.
Ensure process documentation remains current, internally aligned, practical for end users, and ready to support regulatory inspections and internal audits.
Ensure process documentation remains current, internally aligned, practical for end users, and ready to support regulatory inspections and internal audits.
Lead the development and delivery of training, guidance, job aids, workshops, and other capability-building resources for Local Process Owners, site colleagues, and relevant functional stakeholders.
Provide technical coaching and process guidance to support consistent interpretation and application of global requirements.
Deploy and monitor
Lead the day-to-day activities of the global Level 2 Process Centric Team, establishing priorities, structuring work, facilitating decisions, and coordinating deliverables across geographically dispersed members.
Monitor process health and performance using global KPIs and metrics agreed with the GPO, identify risks and adverse trends, escalate significant issues through defined governance pathways, and present, in alignment with the GPO, to management review, sponsors and quality leadership through the defined QMS governance channels.
Govern and engage
Represent the Incoming Materials Inspection Controls Process in Tier 3 GPO Forum for cross-process learning…