Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability – compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy – the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals.
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Ensure that the daily operation of the food and beverage department achieves established goals and objectives in sales, profitability and member/guest and employee satisfaction levels.
QUALIFICATIONS
High school diploma or equivalent education, plus two or three additional years of hospitality management education or similar education or equivalent experience
Must be familiar with a variety of the food and beverage concepts, practices, and procedures. Thorough knowledge of general business administration practices, sanitation guidelines and state liquor laws as applied to food and beverage service operational practices and procedures as would be acquired through at least eight years of similar experience in progressively responsible positions
Prior supervisory experience required
RESPONSIBILITIES/DUTIES
Responsible for the hiring, training, and proficiency of employees in the Food & Beverage Department
Plan for and schedule manpower, equipment, and supply requirements for the Food and Beverage Department and maintain accountability for the cost, utilization, and performance of employees and equipment
Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges
Maintain control of employee uniforms, ensuring that employee wear uniforms and name tags, and that uniforms are kept in proper condition, clean and are readily available at all times to employees
Implement and operate within all guidelines, policies, procedures, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc., and implement the PGA TOUR Golf Course Properties mandatory standards of operations as they relate to Food & Beverage Operations
Utilize Get Orderly Inventory platform to maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance procedures and standards.
Assume responsibility for and assist in the cleanliness and proper set-up of dining room, meeting and banquet rooms, and pub/cocktail lounges, beverage carts and midway grilles, snack bars, and check maintenance of all equipment in these areas
Sell meeting and banquet rooms, meet with potential members/clients, show facilities and assist in planning as needed, maintain current client files, banquet promotional materials, banquet event orders, deposits and billings
Ensure quantity levels of food and beverage products and maintain quality standards in production
Develop and maintain the marketing and promotional programs as they relate to the Food & Beverage Department
Assume responsibility as the manager/supervisor on the floor (front-of-house) during all meal periods ensuring food and service standards are maintained
Verify the accuracy of prices, State and Federal taxes, tips, and other charges on all guest checks and accurately operate the Point of Sale System as outlined in the Operating Procedures Manual
Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal laws, rules and regulations, relating to the Alcohol, Cigarette, and Tobacco Division
Establish, implement and maintain internal controls for the…