ABOUT US
PHINIA: Advancing sustainability today, powering a cleaner tomorrow.
PHINIA is a diversified industrial supplier and global leader in the development of fuel systems, electrical systems, and aftermarket solutions, with a strong portfolio of trusted brands that includes DELPHI®, DELCO REMY®, and HARTRIDGE™. With over 100 years of manufacturing expertise and industry relationships, PHINIA has approximately 12,500 talented employees and over 40 locations in 20 countries and is headquartered in Auburn Hills, Michigan, USA. Read More
JOB PURPOSE
The Technical Training Instructor is responsible for delivering high-impact technical training and educational support to customers, distributors, and automotive repair professionals across an assigned territory. This role serves as a key technical ambassador for the company’s aftermarket product portfolio, providing hands-on product and repair training while also owning the development, delivery, and continuous improvement of technical training curriculum through both instructor-led and digital learning platforms.
This position requires a self-motivated automotive professional who excels in front of technicians, is comfortable working independently in a remote environment, and is passionate about developing modern, scalable training programs.
KEY RESPONSIBILITIES
Key Responsibilities
Technical Training & Field Support
Deliver in-person and virtual technical training to customers, distributors, and automotive technicians on company products, systems, and repair procedures
Conduct hands-on training in shop environments, training centers, classrooms, and customer locations
Support new product launches through technical education, demonstrations, and field training initiatives
Serve as a subject-matter expert for assigned product lines, vehicle applications, diagnostics, and service procedures
Customer & Distributor Engagement
Build and maintain strong relationships with customers, distributors, and key accounts within the assigned region
Support sales and field teams by providing technical expertise during customer visits, training events, and ride-along activities
Represent the company at trade shows, regional meetings, and industry events
Collect field feedback on product performance, training needs, and market trends and communicate insights to internal teams
Curriculum Development & Learning Management Systems (LMS)
Develop, update, and maintain technical training materials, including instructor-led presentations, participant guides, job aids, videos, and digital learning content
Create, upload, and manage courses within the company Learning Management System (LMS), including course structure, learner pathways, prerequisites, and version control
Author and maintain e-learning content using LMS course authoring tools, ensuring SCORM compliance, compatibility, accessibility, and consistent learner experience
Develop and administer assessments, quizzes, and knowledge checks within the LMS to measure learning effectiveness and technical competency
Manage certifications, credentialing programs, and course completion requirements within the LMS, including tracking, renewals, and reporting
Publish, test, and maintain SCORM packages and digital assets, ensuring proper functionality, tracking accuracy, and data integrity
Adapt curriculum for multiple delivery formats, including in-person training, virtual instructor-led training (VILT), and on-demand e-learning
Analyze LMS data, learner feedback, assessment results, and training metrics to continuously improve curriculum effectiveness and learning outcomes
Collaborate cross-functionally with engineering, product management, technical support, and marketing to ensure training accuracy, consistency, and relevance
Reporting & Administration
Track training activity, attendance, certifications, and performance metrics using internal systems and the LMS
Provide regular reports on regional training activity, customer engagement, and training…