About Phorest
Phorest started in 2002 on a busy salon reception desk as a simple text-reminder tool.
Today, Phorest builds software and AI-powered tools used by more than 155,000 hair, beauty, and medspa professionals worldwide. We're a product-led SaaS company solving real-world problems across bookings, payments, marketing, and business management, with a big focus on building great experiences for both the businesses we serve and the people who use our products. Everything we build helps the salon and medspa industry thrive.
We're also a Certified B Corp, and 25% of the company is owned by Phoresters. When the company grows, everyone has a stake in that.
The Opportunity
We're building something exciting at Phorest.
We've established a strong reputation in the hair and beauty industry, and now we're investing in our next big growth opportunity: the North American medspa market.
We're looking for a curious, driven, and entrepreneurial Sales Development Representative (SDR) – MedSpa to help us introduce Phorest to medspa businesses across North America and create meaningful opportunities for growth.
This isn't your typical SDR role. You'll be joining us as we build our presence in a new market, helping us identify the right customers, start conversations, and create opportunities for our Sales team. You'll play an important role in shaping how we approach medspa prospects, testing what works, and building the foundations for future growth.
You'll focus on engaging established, multi-provider medspas, understanding their challenges, and demonstrating how Phorest can help them run and grow their businesses. From researching potential customers and developing personalized outreach to qualifying opportunities and booking meetings for our Account Executives, you'll have a direct impact on our success in this market.
And this won't all happen behind a screen. You'll also get out into the medspa community, attending industry conferences, trade shows, and partner events, meeting prospective customers, and helping build Phorest's presence in the market firsthand.
We're looking for someone with a genuine self-starter mentality. Someone who's comfortable picking up the phone, asking great questions, learning new technology, and figuring things out along the way. You won't always have a fully established playbook to follow, so you'll need to be resourceful, resilient, and willing to experiment.
If you're excited by the opportunity to get involved early, take real ownership, and help build something from the ground up, we'd love to hear from you.
What You'll Do
Find and engage the right medspa businesses
Research and identify established, multi-provider medspas that align with Phorest's ideal customer profile.
Build and manage a pipeline of potential customers through proactive outreach across phone, email, LinkedIn, and other relevant channels.
Start meaningful conversations with medspa owners, operators, and practice leaders, understanding their needs and introducing the value of Phorest.
Qualify potential opportunities and schedule high-quality meetings for our Account Executives.
Work closely with the Sales team to ensure a smooth transition from initial outreach to sales conversations.
Create opportunities through targeted outreach
Develop and execute personalized outreach strategies for priority medspa accounts and regions.
Partner with Marketing to support targeted campaigns, Account-Based Marketing (ABM) initiatives, gifting programs, and events.
Follow up with prospects from medspa conferences, webinars, and partner activities, turning initial interest into qualified sales opportunities.
Test different approaches, messaging, and outreach channels to understand what resonates with medspa buyers and improve conversion rates.
Use tools such as Salesforce, Outreach, and LinkedIn Sales Navigator to organize prospecting activity, manage leads, and track progress.
Get out into the medspa community
Represent Phorest at medspa conferences,…