Who we are
Picogrid is a leading venture-backed defense technology company founded to bridge the decades-long gap between modern technology and the critical demands of national security. Today, we're building the essential infrastructure to unify sensors, autonomy, and operators with our technology deployed in active operations around the world. Our mission is to deliver an operational advantage to secure the United States and its allies.
ABOUT THE ROLE
Picogrid’s platform becomes more valuable as more technologies can connect to it and operate together in the field. In Partner Operations, you will be in charge of cultivating and expanding that ecosystem: the processes, data, programs, and cross-functional coordination that turn individual partner relationships into a durable company capability.
You will own the operational partner lifecycle from qualification support and onboarding through technical activation, recurring engagement, field participation, approved external storytelling, and ongoing health reviews. You will work across Engineering, Deployments, Capture, Legal, and Marketing to give every meaningful partner a clear internal owner, current context, defined next steps, and a reliable experience working with Picogrid.
Partner Operations builds the infrastructure that allows the broader ecosystem to onboard, remain engaged, and create sustained operational value, and uses that infrastructure to be the face of our partnership activities to other companies in our ecosystem. You will get close enough to deployments, demonstrations, and technical integrations to understand what partners actually need, not just what appears in a relationship tracker.
Success is measured by the quality, continuity, and usefulness of our partnerships: how quickly partners can engage, how effectively their technologies and teams participate in Picogrid’s work, and whether those relationships grow stronger through real execution.
WHAT YOU'LL DO
- Build and maintain Picogrid’s partner system of record, including relationship stage, internal owner, key contacts, agreements, technical status, approvals, commitments, and next actions
- Design and operate a consistent partner lifecycle spanning intake, qualification support, onboarding, activation, recurring engagement, health reviews, expansion readiness, and responsible offboarding
- Coordinate cross-functional onboarding across Engineering, Deployments, Capture, Legal, and Marketing so partners understand how to work with Picogrid and internal teams know what has been promised
- Partner with Engineering to make technical onboarding faster and more repeatable by gathering interface documentation, clarifying integration prerequisites, tracking readiness, and resolving coordination gaps
- Create repeatable engagement programs—such as partner briefings, technical office hours, working sessions, event participation, and ecosystem updates—that keep relationships useful between deployments and proposals
- Maintain relationship continuity through clear notes, ownership, handoffs, and follow-through so critical partner context does not disappear when people, priorities, or programs change
- Support demonstrations, exercises, and selected field deployments to understand how partner technologies perform together and translate those lessons into better onboarding and engagement programs
- Coordinate approved co-marketing and external storytelling, including logos, compatibility claims, case studies, announcements, and website content, with the evidence and approvals those claims require
- Develop and track partner-health and program-quality metrics. This includes onboarding time, engagement consistency, technical activation, relationship coverage, data freshness, and participation in relevant programs. Use these to improve the ecosystem
WHO YOU ARE
- You are a creative program operator who can turn a broad relationship strategy into practical workflows, useful programs, and consistent execution
- You care…