About Us:
Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks.
We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium sized businesses and our fintech partners. Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services.
The Role:
Reporting to the Bank’s Chief Growth Officer, this role will serve as the “quarterback” for the implementation of new banking and payments products. The ideal candidate is an experienced implementation and project leader with hands-on experience bringing banking or payments products from concept through production, preferably within a bank, payments company, fintech, processor, or similar environment. This person understands how payment products actually work and has the ability to translate a business objective into a practical implementation plan.
This is a highly cross-functional role. The successful candidate will know who needs to be involved, what questions need to be answered, when decisions need to be made, and how the various workstreams need to come together to deliver a successful launch. Projects may include implementation of new payment capabilities, enhancements to existing products, processor or network integrations, new banking products, API-based Banking-as-a-Service (BaaS) capabilities, and other strategic initiatives supporting the growth of Piermont’s banking and payments businesses.
Responsibilities:
Serve as the central project quarterback and implementation lead for new banking and payments products and strategic initiatives.
Translate business objectives and product concepts into clear implementation plans, workstreams, requirements, deliverables, timelines, and ownership.
Lead initiatives from initial scoping and discovery through requirements gathering, design, implementation, testing, launch, and post-implementation review.
Establish the appropriate project team and coordinate cross-functional stakeholders across Business/Product, Technology, Operations, Risk, Compliance, Legal, Finance, Relationship Management, and other relevant functions.
Work closely with the business and product owners to understand the intended product, customer experience, commercial objectives, operational requirements, and success criteria.
Develop and maintain detailed project plans covering milestones, dependencies, deliverables, critical path activities, risks, decisions, and stakeholder responsibilities.
Drive accountability across workstreams and follow up on open items to keep initiatives moving forward and prevent delays.
Identify gaps, dependencies, and potential implementation issues early; develop mitigation plans and escalate issues when necessary.
Lead projects involving payment products and infrastructure such as RTP, FedNow, APIs, stablecoin rail, and other banking and payment capabilities.
Coordinate requirements across business, operational, technical, risk, compliance, and legal stakeholders to ensure that the final implementation meets the intended product objectives.
Facilitate project meetings, maintain action items and decision logs, and ensure stakeholders have clear visibility into status, priorities, risks, and next steps.
Establish project reporting and provide regular updates to senior management, including progress against milestones, key decisions, risks, dependencies, and areas requiring escalation.
Coordinate testing, implementation readiness, launch activities, and post-launch stabilization to ensure products are operationally ready and successfully implemented.
Develop a strong understanding of Piermont’s payments infrastructure, core…