At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.
Position Overview:
The Senior Manager, Product Commercial UTV defines and executes product strategy, roadmaps, and lifecycle plans for Polaris Commercial vehicles and solutions. In this role, you will translate the needs of rental, fleet, construction, grounds maintenance, and other professional customers into differentiated requirements that improve uptime, durability, safety, serviceability, total cost of ownership, and operator productivity. The position owns market and customer insights, business cases, product requirements, pricing and profitability recommendations, launch readiness, and lifecycle performance while aligning Engineering, Sales, Operations, Sourcing, Quality, Service, PG&A, and Marketing. This is an opportunity to shape commercially successful products and scalable solutions guided by the Voice of the Customer.
Key Responsibilities:
Develop deep knowledge of professional customer segments, jobs-to-be-done, duty cycles, fleet economics, procurement criteria, and channel needs across key markets.
Lead Voice of Customer research through jobsite visits, fleet observations, customer interviews, dealer and rental partner feedback, win/loss analysis, and quantitative market research.
Analyze market size, competitive products, pricing, technology, regulations, and customer economics to prioritize growth opportunities and unmet needs.
Develop and maintain the long-range commercial product roadmap across vehicle platforms, configurations, accessories, digital capabilities, service solutions, and future technology needs.
Translate customer requirements into product definitions and prioritized attributes, including reliability, safety, ergonomics, serviceability, uptime, and total cost of ownership.
Build product proposals, program plans, and fact-based business cases; align stakeholders and secure approvals through the product development process.
Partner with Service, Data Science, Engineering, and Quality to establish product targets, track total cost of ownership, evaluate fleet-monitoring opportunities, validate requirements, manage trade-offs, and improve customer productivity.
Own lifecycle and financial performance for assigned products, including volume and mix forecasts, pricing, margin, cost targets, market share, quality, warranty, and customer satisfaction.
Manage product-line complexity and recommend model, configuration, feature, and end-of-life actions based on customer demand, profitability, and operational efficiency.
Lead cross-functional planning and execution across Operations, Sourcing, Sales, Finance, PG&A, Service, and Marketing for demand, capacity, cost, allocation, accessories, parts support, positioning, launch readiness, and field enablement.
Track post-launch adoption and field performance, converting customer, dealer, quality, warranty, and service feedback into corrective actions and future roadmap priorities.
Lead cross-functional product teams from concept through launch and lifecycle execution, and represent Polaris Commercial at customer and industry events and strategic account reviews.
Desired Competencies:
Business Acumen: You understand how your work impacts financial performance, operational efficiency, and organizational goals, and you make decisions with the broader business context in mind.
Customer Focus: You prioritize the needs of internal or external customers and use feedback and data to improve outcomes, processes, or experiences.
Leadership: You inspire, guide, and empower others to achieve their best by setting clear direction, fostering trust, and creating an environment where people feel supported, motivated, and accountable for…