Location: Etobicoke, OntarioDepartment: Supply ChainShift: Continental Night Shift 7 pm to 7 am
At Polytainers, we create packaging that helps protect the food products people enjoy every day. As a leading North American manufacturer of rigid plastic packaging, we combine innovation, operational excellence and strong customer partnerships to deliver quality products and contribute to a more sustainable future.
Our people are at the heart of everything we do. Across our teams and facilities, we work together with purpose, put our customers first and continuously look for better ways to work. We create an environment where people are encouraged to share their ideas, empowered to take action and are supported in their growth.
When you join Polytainers, you become part of a team that values accountability, collaboration and respect. Whatever your role—making our products, supporting our customers or improving how we work—your contribution matters. Together, we partner for success, win through teamwork and create packaging solutions for today and tomorrow.
POSITION SUMMARY:
The Warehouse Supervisor is accountable for the safe, efficient, and cost-effective execution of all warehouse operations on their assigned shift. This role owns shift performance across safety, quality, delivery, cost, and people engagement, ensuring operational targets are consistently achieved while fostering a high-performance, continuous improvement culture.
The Supervisor leads, coaches, and develops the warehouse team, ensures disciplined execution of processes and systems, and drives operational excellence aligned with Polytainers’ business objectives.
Key Responsibilities
1. Safety, Compliance & Food Safety
Act as the designated "Competent Person" on shift, ensuring full compliance with Health & Safety, HACCP, cGMP, and 5S standards
Lead incident/accident investigations, ensuring timely reporting, root cause analysis, and corrective actions
Proactively identify hazards and implement preventative measures
Conduct regular safety audits and ensure proper documentation
Ensure proper product handling, storage, and traceability to meet food safety and quality standards
2. Operational Performance & KPIs
Own and deliver shift performance against key metrics including:
Safety (TRIR, near misses)
On-Time In-Full (OTIF) shipping
Inventory accuracy
Picking/shipping accuracy
Labour productivity and cost
Monitor real-time performance and take immediate action to address gaps
Ensure effective shift handovers with clear communication of issues and priorities
Escalate operational risks and issues as required
3. Inventory Control & Systems Execution
Ensure accurate and timely execution of all warehouse transactions in WMS/ERP systems
Lead cycle count activities and resolve inventory discrepancies through root cause analysis
Maintain high levels of inventory accuracy and system integrity
Drive discipline in scanning, tracking, and material flow processes
4. Labour Planning & Workforce Management
Develop and execute daily labour plans aligned with volume and operational priorities
Monitor productivity and optimize workforce utilization across functions
Manage staffing levels, including overtime and temporary labour, to meet business needs
Maintain attendance, vacation, and scheduling in Dayforce
5. People Leadership & Development
Lead, coach, and develop team members to build a high-performing and engaged workforce
Ensure fair and consistent application of company policies and standards
Manage performance through regular feedback, coaching, and formal performance improvement processes
Maintain accurate documentation of performance and disciplinary actions
Identify training needs and maintain an up-to-date training matrix
Develop team capability through cross-training and succession planning
6. Quality & Problem Solving
Ensure timely response to NCRs and quality issues
Lead structured root cause analysis (e.g., 5 Whys) and implement sustainable corrective actions
Prevent…