Role: HSSP Program Manager
Reports to: HSSP Director
Program: 1303-FSP
Department: Mental Health
Location: SPA 4: HSSP Sites
Vermont Corridor Apartments: 433 S. Vermont, Los Angeles, CA 90020
Burlington Family Apartments: 409-415 S. Burlington Ave., Los Angeles, CA 90057
Hifi Collective Apartments: 3200 W. Temple Street, Los Angeles, CA 90026
Mosaic Gardens at Westlake: 111 S. Lucas Ave., Los Angeles, CA 90026
Avenida Apartments: 321 N. Vermont Avenue, Los Angeles, CA 90004
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Job Description Summary: The Program Manager, Housing Support Services Program (HSSP) will oversee a portion of the HSSP for adults residing in downtown and mid-city Los Angeles. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Program Manager will monitor and ensure the team of clinicians provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will provide administrative and clinical supervision for direct practice clinicians, if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs. This role requires supervision of clinicians on site, direct clinical services to HSSP clients, and crisis assessment and support of all residents living in PBH buildings included in Program Manager’s supervision portfolio. In order to provide consistent support in these three core job areas, the Program Manager role is 100% in person, rather than a hybrid schedule.
Job Description Essential Duties and Responsibilities:
In collaboration with the Leadership team of HSSP, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted HSSP, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner
Complete required reporting to funders as outlined by contract requirements
Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases
Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards, if applicable
Provide individual and team supervision, support, and performance evaluations for all assigned staff
Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
Ensure adherence to funding source contract and performance standards
Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
Effectively represent agency at funding partner or collaborative meetings
Maintain caseload of up to 10, if applicable
Provide Intern training, support, and supervision as needed
Provide training and support to peers as needed
Support crisis management needs such as, risk assessments and psychiatric hospitalization applications
Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.
Job Description Qualifications:
• Master’s degree in Social Work, Psychology, or a related field of study from an accredited university.• Valid registration or licensure with the California Board of Behavioral Sciences.• Outstanding clinical review skills• Strong training,…