Workforce Classification:
Hybrid
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Information Analyst III, Workforce Management
Position Summary
The Information Analyst III, Workforce Management is responsible for transforming complex data into actionable insights that support workforce planning, operational performance, business decision-making, and regulatory compliance. This role partners closely with leaders and stakeholders across the organization to identify reporting needs, analyze trends, improve data quality, and develop scalable analytics solutions.
As a senior analyst, this position leads complex analytical initiatives, establishes reporting standards and best practices, mentors less experienced analysts, and drives data-informed decisions that support organizational goals. The Information Analyst III serves as a trusted advisor for workforce analytics and business intelligence needs across multiple functional areas.
This is a hybrid role, located on our campus in Mountlake Terrace WA
What You'll Do
Partner with business stakeholders to understand complex business challenges, define reporting requirements, and deliver data-driven solutions that improve operational performance, reduce costs, support compliance, and enhance workforce effectiveness.
Design, develop, document, maintain, and optimize reports, dashboards, data models, and analytical solutions that support workforce management and organizational decision-making.
Extract, transform, validate, and analyze data from multiple sources to identify trends, opportunities, risks, and actionable insights.
Develop automated reporting and dashboard solutions that improve visibility into key workforce, operational, and business performance metrics.
Validate and peer review analytical work, reports, and dashboards to ensure accuracy, consistency, and adherence to established standards.
Identify opportunities to improve data quality, reporting processes, operational databases, and overall analytical efficiency; recommend and implement solutions.
Lead complex analytical projects and cross-functional initiatives, coordinating efforts to achieve project goals and measurable business outcomes.
Analyze and resolve complex reporting and data issues, perform root-cause analysis, and implement sustainable solutions.
Create and maintain technical documentation, reporting standards, data definitions, and process documentation.
Provide mentorship, guidance, and training to analysts and business partners on reporting tools, methodologies, and best practices.
Assist with project planning by estimating resource requirements, effort, timelines, and project complexity.
Develop workforce analytics, forecasting, capacity planning, scheduling, and operational performance reporting to support workforce management strategies.
What You’ll Need
Minimum Qualifications
Bachelor's degree in Mathematics, Statistics, Computer Science, Management Information Systems, Business Analytics, Healthcare Administration, or a related field; or four (4) years of equivalent work experience.
Five (5) years of experience in data analytics, business intelligence, reporting, or a related analytical role.
Experience…