An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.
Watch our showcase > https://primer.io/the-primer-showcase
Read up on our $100m Series C https://www.primer.io/blog/series-c
Learn more about our culture > https://primer.io/careers
🔎 What will you be doing?
• Working closely with our growing sales team to identify merchant pain points and consulting with those merchants on the value of Primer to address them
• Providing technical expertise to the sales team to partner with them in business development
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Driving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more
• Guiding merchants from initial conversations in pre-sales through to successful go-live and ramp-up, ensuring a smooth end-to-end integration process
• Acting as a project owner during complex merchant integrations, aligning internal and external stakeholders, creating implementation plans, and mitigating risks proactively
• Collaborating with our Product team, using your market learning to identify feature enhancements and new features to better serve our merchants
👀 What we’d love to see:
• Previous experience in a merchant-facing role with a complex API product, ideally in payments
• Comfortable implementing frontend SDKs in web or mobile environments and advising developers on integration best practices
• Confidence and ease in leading discovery sessions, joining presentations at C-level, and working with technical counterparts at some of the largest merchants
• Deep interest or knowledge about tech, understanding, explaining, and designing complex technical solutions is second nature to you
• Project management skills, you’re organised, proactive, and can lead integrations involving multiple teams and dependencies
• Creativity and improvisational skills, rarely are two merchants alike, and you don’t always have days to prepare
• Excellent communication and presentation skills, you make the complicated sound simple and interact effectively with both technical and non-technical stakeholders
• A collaborative approach, you work well with clients, partners, and internal teams (Product, Engineering, Sales)
• Drive and motivation, we’re growing fast and want you to grow with us!
• Experience working in a fast-paced and scaling environment
🚫 You may not like it here if:
- You enjoy working in an office-setting, we are remote-first and always will be!
- You are not comfortable with shifting context and navigating ambiguity
✅ A TYPICAL INTERVIEW PROCESS
- An initial intro call with a Talent Partner
- An interview with the Hiring Manager
- Challenge Stage - Contextualised to the role
- A final, values-alignment interview
WHAT'S THE CULTURE LIKE AT PRIMER?
We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a…