Printpack, a leading manufacturer of flexible packaging, is looking for a Quality Manager to join our team at our Bloomington location. In this role, you'll lead quality initiatives, support a great team, and help ensure the products we produce meet the highest standards for customers you already know and trust.
About the Role
Are you a quality leader who thrives at the intersection of systems, people, and manufacturing excellence? As our Quality Manager, you'll serve on the Plant Leadership Team and own the quality function at the facility level — from lab operations and customer relationships to ISO management systems and continuous improvement. This is a high-impact leadership role where your expertise directly protects our customers, empowers our associates, and drives operational performance.
About the Role
Are you a quality leader who thrives at the intersection of systems, people, and manufacturing excellence?
As our Quality Manager, you'll serve on the Plant Leadership Team and own the quality function at the facility level — from lab operations and customer relationships to ISO management systems and continuous improvement.
Our Quality Managers sit in a high-impact leadership role where their expertise directly protects our customers, empowers our associates, and drives operational performance.
What You'll Do
Lead and continuously improve ISO 9001 & ISO 22000 Quality Management Systems
Oversee QC Lab operations, calibration programs, and test method development
Drive customer complaint resolution, root cause analysis, and corrective/preventive actions
Manage supplier quality issues and incoming material performance
Champion continuous improvement and lean manufacturing initiatives across the plant
Support new product commercialization by establishing quality standards from development through launch
Lead, coach, and develop a high-performing quality team
Serve as the plant's primary quality contact for customers, auditors, and suppliers
Skills That Set You Apart
Quality Systems Management — Administering, auditing, and improving ISO 9001 and food safety systems
Statistical Process Control — Control charts, capability studies, measurement system analysis, and data-driven decision-making
People Leadership — Building, motivating, and developing high-performing quality teams
Customer & Supplier Management — Complaint investigation, scorecard management, supplier claims, and relationship building
Communication & Influence — Driving quality understanding and compliance at all levels with clarity and confidence
Continuous Improvement & Lean — Applying structured problem-solving and lean tools to reduce variability and improve performance
Lab & Equipment Oversight — Managing QC lab operations, calibration programs, and test procedure accuracy
Training & Development — Building team capability in defect recognition, quality tools, and statistical methods
Planning & Prioritization — Managing multiple competing priorities with focus in a fast-paced environment
What You Bring
Quality assurance experience in a manufacturing environment
Demonstrated experience with ISO 9001 system administration
Experience with Food Safety systems (ISO 22000, SQF, or equivalent)
Working knowledge of statistical quality control and lean manufacturing principles
Work Environment & Physical Requirements
Standard Monday–Friday schedule with flexibility for plant operations, audits, and customer needs
Ability to stand, walk, and navigate manufacturing areas; lift up to 50 lbs occasionally; PPE required in designated areas (hearing protection, safety glasses, steel-toe shoes)
Travel: Up to 25% (customer visits, supplier visits, audits, cross-site activities)
Why Join Us?
At Printpack, we believe our people are our greatest competitive advantage. We foster a culture rooted in collaboration, innovation, accountability, and respect — and we're looking for quality leaders who share that commitment.
Here, you won't just maintain standards — you'll raise…