Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship® is the nation's largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity.
Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.
Prison Fellowship® is an organization committed to the highest standards of conduct, ethics, and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.
What We Are Looking For
A detail-oriented and service-focused professional to support the accuracy and integrity of donor and financial data across multiple donation platforms. This individual will serve an important role in reconciling donation system integrations, processing donor transactions, and ensuring accurate recordkeeping within Salesforce.
Working closely with internal teams and external partners, this person will investigate and resolve discrepancies, validate donation information, and help support timely financial reporting and month-end close activities. The ideal candidate is highly organized, analytical, and committed to maintaining exceptional accuracy while managing multiple priorities in a fast-paced environment.
Role Responsibilities
Transaction Reconciliation and Data Integrity
Download and reconcile daily transaction data from donation platforms to Salesforce Nonprofit Success Pack (NPSP) or Nonprofit Cloud
Reconcile transactions from platforms including Springboard, GoFundMe Pro, Apple Pay, PayPal, credit card processors, and ACH integrations
Investigate and resolve transaction discrepancies, integration errors, and data-quality issues
Verify that donation and financial information is complete, accurate, and properly recorded
Document unresolved issues and coordinate with appropriate internal teams or external partners to facilitate resolution
Donation Processing and Gift Administration
Accurately and efficiently process donation data from individual donors and organizations
Review and interpret donor-provided information and correspondence related to Prison Fellowship programs, campaigns, and designated or specialty gifts
Apply established procedures to ensure donations are accurately coded and recorded in Salesforce
Process donation batches timely to support monthly close deadlines
Maintain established standards for data accuracy, quality, and productivity
Financial Reconciliation and Month-End Support
Support month-end close activities related to donation processing and reconciliation
Process and reconcile returns, refunds, chargebacks, and other transaction adjustments
Assist with special projects and other duties as assigned
Research and Issue Resolution
Research account questions and transaction issues as needed
Coordinate with other departments to obtain information and resolve discrepancies
Communicate findings and ensure issues are resolved accurately and timely
Key Qualifications
Associate degree in Accounting or equivalent experience required; Bachelor's degree preferred
5+ years of accounting or account reconciliation experience
2-5 years of data entry experience
Experience with Salesforce Nonprofit Success Pack (NPSP) or Nonprofit Cloud preferred
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
Strong reconciliation, research, and problem-solving skills
Demonstrated ability to enter, review, and reconcile data with a high degree of accuracy
Strong attention to detail and commitment to data integrity
Proven ability to interpret donor instructions and apply established gift-processing procedures
Effective written and verbal communication skills
Ability to work independently and collaboratively in a team environment
Strong…