Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship® is the nation's largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity.
Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.
Prison Fellowship® is an organization committed to the highest standards of conduct, ethics, and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.
What We Are Looking For
A skilled marketing and communications professional who can help Prison Fellowship deliver timely, impactful, and well‑crafted digital communications to supporters, volunteers, and constituents. This individual will serve as the in‑house expert for email and SMS platforms, oversee marketing automation workflows, and collaborate across teams to create personalized audience experiences that strengthen engagement and advance the mission.
Working closely with marketing, fundraising, technical teams, and ministry programs, this person will manage email/SMS deployment, build automated user journeys, support CRM‑based audience segmentation, and analyze communication performance to drive continuous improvement. The strongest applicants are detail‑oriented, creative, analytical, and comfortable managing multiple projects in a fast‑paced environment.
Role Responsibilities
Email & SMS Marketing
Oversee development and delivery of timely, high‑quality email and text communications
Collaborate with marketing and ministry teams to craft compelling messages
Conduct ongoing optimization testing to improve KPIs such as conversions and click‑through rates
Recommend design and content improvements based on audience insights
Marketing Automation
Build personalized user journeys using Marketing Cloud
Develop drip campaigns, welcome series, cross‑promotions, and automated communication streams
Support integration of marketing platforms, digital advertising channels, and web properties
Report regularly on communication performance and deliverability
Management
Provide strategic direction, coaching, and skill development for a direct report
Conduct weekly check‑ins, annual reviews, and goal setting
CRM & Audience Management
Manage segmentation, list creation, and personalization across CRM and marketing platforms
Translate customer data and engagement signals into actionable audience strategies
Maintain frameworks for lifecycle marketing and cross‑channel campaigns
Partner with IT and analytics teams to ensure data accessibility and quality
Monitor list health, deliverability, and sender reputation
Key Qualifications
5–7 years of experience in email automation, platform support, IT support, marketing, or email optimization
Bachelor’s degree in marketing, communications, or a digital‑related field (Master’s preferred)
Experience with Marketing Cloud and Salesforce CRM required
Proficiency in SQL, HTML, Microsoft 365, and dashboard creation tools (PowerBI or equivalent)
Strong writing, editing, and communication skills
Ability to analyze testing results, interpret needs, and develop creative solutions
Demonstrated ability to manage multiple projects and collaborate across teams
1–2 years of experience managing or coaching team members or volunteers
Attention to detail and strong analytical mindset
Ampscript experience preferred
Work Arrangement
Remote/work‑from‑home position
Up to 5% travel required
Salary at Prison Fellowship is determined by a variety of factors. For this full-time position, the budgeted salary is projected to be $70,000-$85,000 annually.
Why Join Prison Fellowship
At Prison Fellowship, we're committed to supporting the overall well-being of our employees…