Note: This is a fully remote opportunity with occasional travel requirements!
Join ProCare HR as a Client Success Manager!
At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Your Impact:
As a Client Success Manager at ProcareHR, you'll be the primary point of contact for your clients, managing accounts, overseeing data and services, and ensuring they have the support they need. You’ll assist clients in maximizing their HRIS systems, especially UKG Ready, while helping them streamline HR operations.
Why Join Us: Salary Range is $85,000-$100,000/yr | Credit given for experience
Great Benefits Available
Fully Remote Opportunity
What You’ll Contribute: Lead client relationships from onboarding through optimization
Troubleshoot HRIS, payroll, and compliance issues unique to senior living
Collaborate internally to improve service and client outcomes
Partner with clients to ensure satisfaction and long-term retention.
What We're Looking For:
Bachelor’s degree in Business Administration, Human Resources, or related field.
Minimum 3 years of experience in client/account management.
Minimum 3 years of HR-related experience (payroll, benefits, HRIS).
Experience working with senior living providers (2+ years strongly preferred).
Proven UKG Ready configuration and optimization experience preferred
CRM experience (Salesforce preferred).
Prior experience in PEO/HR Shared Services (preferred).
Caring for You, So You Can Care for Others:
401(k) plan with a 3% Safe Harbor contribution plus company match. Procare HR contributes 3% of your pay whether or not you contribute, matches 50% of the first 2% you put in, and everything is 100% vested immediately
Time to recharge, with up to 23 paid days off a year: 15 days of paid time off to rest, travel, or take care of what matters to you
6 company-paid holidays to unplug and celebrate
Days That Matter: two additional days off each year: Birthday: one day off anytime during your birthday month
Flexible: one day for whatever occasion is personally meaningful to you
Health insurance starting day one, including a $0 employee-only premium option
FSA and HSA options available
Company-paid dental insurance for employee-only coverage
Company-paid life insurance
Company-paid short- and long-term disability insurance
Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, Accident, and an Employee Assistance Program (EAP)
Join us in reshaping the future of HR services!