- Pay
- $94–141k
- Where
- US - Remote · Remote
- Level
- Mid · 2+ years
Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!
The Workday System Administrator will be a key role in the implementation/maintenance of Workday as a new application in the Professional Case Management business application stack. Workday will the focus of this role along with Workday Integrations, leveraging Jitterbit, and other PCM applications largely built on the Force.com (Salesforce) platform. This resource will work between the HR, IS and PMO Team, and will assist in developing reports to feed back to the organization.
Qualifications
Preferred: Bachelor’s degree in one of the following: Computer Science, Information Management, Statistics or Mathematics
Minimum: One life-cycle implementation of Workday, including workflow development and integrations with external benefit providers.
3+ years of experience with HRIS/ERP systems providing functional and technical guidance to support a recent and ongoing Workday implementation.
Preferred: 1-3 years of experience in Workday and/or PeopleSoft (HRIS/ERP platform now owned by Oracle)
Preferred: Experience with Salesforce.com/Force.com platform and Jitterbit (integrations application)
Excellent problem solving, analytical and troubleshooting skills
Proven communication skills, with well-developed verbal, written and presentation ability
Strong work ethic, intellectual curiosity, good judgement, mature and positive attitude
Essential Functions/Areas of Accountability
Responsible for supporting the implementation of Workday, which includes conversion from an existing system. Assists in determining organizational needs for system implementation and upgrades. Support maintenance of Workday configuration, including setup and functional configuration. Support maintenance of Workday including business processes and role security, based on Human Resources needs. Must maintain confidentiality, avoid conflict of interest and adhere to compliance/HIPAA standards administered under HR/Operations. Compile data analyze data and/or create custom reports on employee productivity, attendance records, attrition, employee benefits, workforce development, compensation information as it relates to HR requests.
Work closely with business team members in supporting all Workday technical functions to facilitate effective business solutions and provide knowledge transfer of system functionality to Business Process Managers, Super Users, Subject Matter Experts, and end users. Work closely with developers, both internal and external, to define programming requirements and test programming solutions. Develop technical expertise in various Workday technologies, including but not limited to, system performance, environmental and architectural troubleshooting. Provide the Chief Information Officer and Human Resources Department with status updates and keep them apprised of overall project status. Responsible for collaborating with cross-functional teams to identify and determine solutions and/or workarounds for technical issues. Review software updates and releases and assist with testing as required. Support upgrades, interfaces to other core business systems, interfaces to external systems, and helping to define and support IS processes. Ensure all configuration updates follow proper procedures and workflow in order to comply with internal audit requirements. Work closely with end users to prioritize and manage completion of support tickets. Track and report support metrics Leverage business knowledge to identify opportunities for process improvements. Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including workflow, reports, interfaces, conversions,…