Prominence Advisors is actively seeking a Senior Epic Dorothy/Comfort Consultant (Home Health & Hospice) to join our team.
Who We Are
Prominence is a healthcare and life sciences technology and consulting firm dedicated to helping leading organizations do more with their data. With deep expertise across the full ecosystem — spanning providers, payers, and life sciences — we turn complex data into actionable insight.
We deliver a full spectrum of services, including advisory, analytics, optimization, and IT staffing. Our work helps organizations operate more efficiently, improve patient outcomes, and deliver measurable financial impact through smarter use of data. Recognized as a 2x Best in KLAS organization, we partner with more than 120 health systems and 40 life sciences organizations, including 7 of the top 10 U.S. News & World Report-ranked institutions.
Through our life sciences brands, Tegra Analytics and WLH Consulting & Learning Solutions, we extend these capabilities to pharmaceutical and biotech organizations — combining data, consulting, and learning to advance commercial excellence.
By connecting strategy, data, and execution, we help organizations translate data into clarity, strategy into action, and vision into measurable results. At our core, we are a people-first, values-driven organization that believes strong teams and trusted partnerships are what ultimately make healthcare and life sciences smarter.
Job Summary
Prominence is looking for a Senior Epic Dorothy/Comfort Consultant with deep experience in Epic Home Health (Dorothy) and Epic Hospice (Comfort) to lead a current-state assessment and gap analysis for one of the nation's leading health systems. This role will evaluate how Dorothy and Comfort are built and used day to day, compare the current state against Epic Foundation System design and industry best practice, and deliver a prioritized roadmap of optimization opportunities. Helping our customers get more value from their Epic investment by uncovering unused functionality, workflow gaps, and practical next steps that improve clinician experience, operational efficiency, compliance, and financial performance.
Lead a structured current-state assessment of Epic Dorothy and Epic Comfort, including review of build and workflow documentation, policies and procedures, open tickets and enhancement requests, operational KPIs, and known pain points.
Facilitate virtual stakeholder interviews with home health and hospice leadership, intake, scheduling, field clinicians, the hospice interdisciplinary team (IDT), revenue cycle, and IS application teams.
Conduct screen-share workflow walkthroughs with frontline users to understand how the applications are used in practice.
Review system build against Epic Foundation System design, identifying licensed but unused functionality and Epic release adoption gaps.
Document handoff points and workflow impacts between Epic and adjacent third-party systems, such as workforce and time and attendance platforms.
Catalog gaps by workflow area and score each by impact (operational, financial, clinician experience, and compliance risk) and effort to resolve.
Lead validation working sessions with client project leadership and key stakeholders to confirm findings.
Build a prioritized next-steps action list organized into quick wins, near-term (~90-day), and longer-term strategic items, with a suggested owner for each (IS, operations, Epic, or partner).
Help define follow-on remediation options and scope to inform future phases of work.
Prepare and deliver an executive readout that translates findings into clear, actionable recommendations for clinical, operational, and IS leaders.
Requirements
Minimum Qualifications
5+ years of hands-on experience with Epic Dorothy (Home Health) and Epic Comfort (Hospice), including build, implementation, optimization, or application support.
Current Epic certification or proficiency in Dorothy and/or Comfort.
Deep working knowledge of Epic…