About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
The Senior Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including:
Endpoint DLP
Insider Threat Management (ITM) SaaS
Email DLP
Cloud Application Security Broker (CASB)
SaaS Isolation & Adaptive Access Control (AAC)
Data Security Posture Management (DSPM)
Insider Threat Detection (ITD)
ITM On-Premises
Proofpoint Isolation
This individual will develop new services, implement best practices, and assist in customer escalations as needed.
The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, along with experience in third-party DLP solutions (Microsoft and Symantec) to support migrations to the Proofpoint Data Security Posture Platform.
Proofpoint Consultants are service delivery experts who align client business priorities with data protection strategies. As subject matter experts in information security models, best practices, and operational strategies, they reduce client risk by mapping technology to organizational processes and resources.
This is a critical, highly visible role supporting several of Proofpoint’s top accounts. The Consultant must be confident working with technical resources, analysts, project sponsors, and executive stakeholders, delivering strong communication through product deliverables, meetings, workshops, and briefings.
The role also requires the ability to work with non-technical stakeholders to develop technical and business requirements for custom data security programs.
Your Day-to-Day
Scope engagements by assessing client operations and business processes, gathering requirements, and recommending optimized Proofpoint solutions
Provide strategic program design solutions to help clients identify, protect, monitor, and manage sensitive data and users
Collaborate with Professional Services, Support, Engineering, and Product teams to resolve customer concerns and escalations
Partner with the sales organization to ensure customer needs are met and satisfaction remains high
Present updates to management, highlighting risks, challenges, and proposed solutions
What You Bring to the Team
8+ years of industry experience in a customer-facing role
8+ years of experience in IT consulting or related fields
Familiarity with data security domains, including: Insider Threat ManagementEndpoint SecurityCloud SecurityData Security Posture ManagementIdentity Threat Detection
Strong executive-level communication skills (written and verbal)
Excellent organizational skills with attention to detail
Proven commitment to exceptional client service, both in-person and virtually
Ability to manage multiple projects simultaneously through completion
Demonstrated experience identifying and mitigating escalations
Strong English proficiency for both technical and non-technical communication
Desired Skills
Proficiency in Active Directory (GPO management)
Experience with identity security tools and knowledge of identity-centric indicators of compromise and deception-based detection
Basic understanding of…