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Job Description
Job Summary
The Workforce Operations Coordinator provides onsite administrative and operational support for the daily operation of the PROPWR Houston office. This role supports a safe, organized, welcoming, and professional work environment by coordinating front office operations, visitor management, workspace readiness, and communication with building management and facilities coordination.
This position maintains a dotted-line relationship with the ProPetro Facilities & Security Department for guidance regarding facilities standards, access-control procedures, and vendor coordination.
Responsibilities
Provide professional reception support to visitors, vendors, contractors, and employees
Administer visitor registration, temporary badging, and host notification processes in accordance with established procedures
Support the day-to-day administrative needs of the PROPWR Houston office
Serve as PROPWR’s onsite liaison with building management for routine maintenance, access, parking, deliveries, building communications, and other office related service needs.
Support incoming call management and message routing to ensure continuity of front office operations
Maintain front desk materials, logs, and coverage documentation in an accurate and timely manner
Coordinate facilities and building service requests through the appropriate Facilities helpdesk, property management, or approved service provider; monitor status and escalate unresolved issues as appropriate
Communicate relevant building notices, service interruptions, emergency information, and access changes to Houston office employees
Assist with approved new-hire onboarding activities, including preparing workspaces, coordinating building access and badges, assembling onboarding materials specific to Houston-based employees, and directing new employees to the appropriate company contacts.
Assist with the tracking, organization, and maintenance of facilities inventory, including keys, access cards, office supplies, and breakroom inventory, perform periodic inventory counts, identify discrepancies, and support replenishment activities; escalate issues as needed
Coordinate ordering of office nameplates and business cards
Coordinate conference room readiness, catering arrangements, and meeting support activities as requested.
Provide administrative support to the Executive Assistant on office-related projects and initiatives as assigned. Assist in maintaining organized storage rooms, supply areas, and shared workspaces
Assist with badge issuance, tracking, activation, and deactivation for employees, contractors, and visitors
Support approved recycling and disposal processes for designated materials in accordance with company procedures
Maintain strict confidentiality of employee, visitor, and security-related information
Receive, sort, and distribute incoming mail and deliveries; coordinate and prepare outgoing mail and shipments
Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
Other duties as assigned
Job Qualifications
High school diploma or equivalent required
Strong customer service skills and the ability to interact professionally with employees at all levels of the company, visitors, building management, customers, and vendors
Demonstrated ability to manage multiple priorities, respond effectively to changing needs, and remain organized in a fast-paced environment
Prior experience in reception, facilities coordination, or administrative support required
Proficiency in Microsoft Office applications, databases, and standard administrative systems
Strong verbal and written communication skills required
Dependable, energetic, approachable, and service-oriented with a professional and welcoming…