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Location: Zagreb, Croatia (Hybrid)
Department: Clinical Operations
Reports To: GoClinical Project Manager (GCPM)
Position Summary
The GoClinical Project Coordinator plays a critical role in supporting the successful delivery of decentralized and hybrid clinical trials. The role is responsible for coordinating study activities, maintaining study data within CTMS and GoClinical systems, supporting site and sponsor communications, coordinating research visits, and ensuring accurate tracking, documentation, and operational oversight throughout the study lifecycle.
The successful candidate will serve as a key point of contact for study stakeholders and provide operational support to GoClinical Project Managers, helping to ensure studies are delivered efficiently, compliantly, and to the highest quality standards.
Key Responsibilities
Study Coordination & Administration
Create, maintain, and update study information within CTMS and GoClinical, including sponsor, study, site, contact, subject, visit, issue tracking, and study-related data.
Support study start-up, maintenance, and closeout activities across assigned projects.
Complete site setup activities, including DCV introductions, onboarding, and training.
Assist with study closeout activities, including reconciliation of returned equipment and final system reconciliations.
Maintain accurate study documentation and ensure records are current and audit-ready.
Research Visit Coordination
Coordinate and manage research visit scheduling across study participants, sites, healthcare professionals, and project teams.
Act as a central point of contact for visit planning and logistics.
Ensure timely coordination of decentralized and hybrid study visits through effective communication with all stakeholders.
Monitor visit completion and proactively resolve scheduling conflicts or operational challenges.
Support visit-related documentation, tracking, and reporting requirements.
Stakeholder Communication
Serve as the primary point of contact for day-to-day site communications, document submissions, and activity coordination.
Establish and maintain strong working relationships with Sponsors, CROs, clinical sites, central laboratories, and internal teams.
Coordinate and facilitate communication between stakeholders to ensure timely delivery of study activities.
Attend and document key meetings, including Kick-Off Meetings (KOMs), internal handovers, vendor calls, and sponsor teleconferences.
Operational & Logistics Support
Coordinate decentralized visit activities, including scheduling, courier bookings, sample collection, shipment, and delivery logistics.
Manage inventory oversight and tracking of study-related equipment and materials.
Support shipping logistics and maintain accurate records within CTMS and GoClinical.
Track and report study metrics and operational performance indicators as directed by the GCPM.
Documentation & Quality Management
Receive, review, track, manage, and distribute source documentation from decentralized visits.
Support the creation, review, and maintenance of study documentation and training materials.
Participate in CTMS and GoClinical audits and quality reviews as directed by the GCPM.
Ensure compliance with applicable SOPs, ICH-GCP guidelines, study protocols,…