Position summary
Prosci Executive Instructors are dynamic teachers and facilitators, with a passion for change management and our client’s success. With deep business expertise, and a thorough understanding of Prosci’s change management research, methodologies, and tools, you will not only deliver a variety of programs designed to build the client's change management capabilities, but you will also help to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives.
Scope & Responsibilities
Deliver a variety of programs on Prosci change methodology, tools, and research:
Instruct clients in Prosci’s proprietary change management methodology virtually, or at client locations or Prosci-selected venues across the Europe and EMEA
Maintain up-to-date mastery of Prosci’s change management offerings
Combine career experience with Prosci methodology to illustrate real-world change management application and answer clients’ questions specific to their individual change initiatives
Prepare thoughtfully for sessions to provide incredible learning experiences for all participants
Serve our client relationships to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives
Driving and Influencing Change:
Foster a culture of adaptability and resilience within colleagues, customers, and program participants
Drive digital transformation by engaging in new technologies and processes to improve efficiency and competitiveness
Operates as a recognized expert to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiency. Typically known as a subject matter authority
Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges
Managing Critical Relationships
Develop a thorough understanding of the customers specific needs, objectives and challenges related to organizational change initiatives. Actively listen and ask pertinent questions to uncover potential barriers or resistance factors
Offer expert advice, guidance and recommendations to clients based on your in-depth knowledge and experiences with Prosci tools and methodologies
Understand complex topics and processes required to mentor clients in applying Prosci methodologies within their environment
Actively seek feedback from colleagues and customers to identify areas for improvement and enhance the client experience
Business Development
Collaborate with Product Development and Advisory to develop new offerings or enhance existing products
Craft compelling value propositions that highlight unique benefits of Prosci products or services
Engage in collaborative content creation and thought leadership opportunities such as white papers, articles, blog posts and webinars to actively engage current and former course participants
Assist the Growth team in addressing industry specific questions, objections, or concerns for prospective clients
Apply your industry expertise to identify and engage potential clients
Identify and cultivate strategic partnerships with other businesses and organizations
Requirements
Technical/Functional Skills
Change and Project Management experience in dynamic growth/change cultures (PMBOK, Agile, Lean, Six Sigma, Waterfall etc.)
Intermediate MS Office skills with the ability to navigate a virtual learning environment
Demonstrated expertise in the Prosci portal tools including Proxima and Hub Suite is a strong plus
Proficient working in Zoom, Teams, WebEx, Salesforce and M365
Qualifications
Bachelor’s degree and advanced degree preferred, or equivalent years of experience
Diverse industry experience leading change from a consultative, project, program, or executive level in multiple industries (for-profit and not-for-profit), CDP industry
Demonstrated experience…