Prosperity Now - Operations Coordinator
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Operations Coordinator
Prosperity Now
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Operations Coordinator
Fully Remote •
Remote Worker
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Description
Summary:
Since 1979, Prosperity Now has been a trusted leader in strengthening financial security, expanding access to capital, and ensuring economic stability for businesses, families, and communities. We work across sectors to develop practical, scalable solutions that create lasting change. Through innovation, strategic investment, and collaboration, we build the infrastructure needed to sustain small business growth, housing opportunities, and financial well-being in an evolving economic landscape.
POSITION SUMMARY
The Operations Coordinator is a highly organized, detail-driven partner who helps support portfolio spanning programs, network engagement, research, policy, and operations for the Chief Operating Officer (COO). The Operations Coordinator tracks commitments across a range of workstreams, helps keep projects moving on deadlines, prepares briefing materials and follow-ups, and brings structure to work that often starts unstructured. This is a role for someone who notices what's slipping before anyone else does and closes the loop without being asked, exercising strong organizational skills, attention to detail, and sound judgment in a fast-paced environment. This is a remote position.
Accountability:
Reports to the Chief Operating Officer
Requirements
Administration:
Support the COO in the day-to-day coordination of a portfolio spanning programs, network engagement, research, policy, and operations, serving as a helpful point of contact across departments.
Track commitments, deadlines, and follow-ups across a range of workstreams, proactively surfacing what's falling behind before it becomes a problem and closing the loop without being asked.
Support the COO's calendar and correspondence, helping resolve scheduling conflicts as they arise and keeping the COO's time aligned with organizational priorities.
Prepare briefing materials, agendas, and follow-up summaries for the COO's meetings, ensuring decisions and action items are documented, tracked, and routed to the right people.
Exercise sound judgment and discretion in handling sensitive and confidential information on behalf of the COO.
Draft and route internal and external communications on behalf of the COO, maintaining a consistent and professional voice.
Provide administrative and operational support for the COO's office, including correspondence, scheduling, and maintaining project and stakeholder records in Asana and other systems.
Build a working understanding of organizational priorities, programs, and operations to effectively support the COO.
Program & Portfolio Management
Support day-to-day tracking of the COO's portfolio of programs, initiatives, and cross-functional projects, using Asana or comparable project management platforms to maintain visibility into status, owners, and deadlines.
Bring structure to work that often starts unstructured, translating priorities into clear tasks, timelines, and owners.
Check in with program and department leads to monitor progress against milestones, flagging risks and helping coordinate resolution before deadlines slip.
Support execution of special projects and cross-functional initiatives, helping ensure alignment, clear communication, and timely delivery of priorities.
Prepare regular portfolio status updates for the COO.
Network Engagement & Communications
Support the COO's engagement with Prosperity Now's national network of partners, affiliates, and stakeholders, coordinating outreach, scheduling, and follow-up.
Help maintain relationships with key internal and external stakeholders on behalf of the COO, in coordination with relevant teams.
Draft correspondence, talking points, and materials to support the…