About Prove
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!
Title: Site Reliability Engineer, Senior Site Reliability Engineer
Department: Platform Engineering
Reports To: Director, Platform Engineering
FLSA Status: Exempt
Location: US Remote
Job Summary
We are seeking Mid to Senior level Site Reliability Engineers to join our Platform Engineering team. In this role, you will be instrumental in designing, implementing, maintaining and deploying highly available complex, scalable and reliable systems leveraging automation, effective monitoring and infrastructure-as code. Working closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.
Key Responsibilities for Senior level
The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience.
Observability Leadership
Design and implement comprehensive observability solutions across our infrastructure and within applications
Establish metrics, logging, and tracing systems that enable quick identification and resolution of issues
Create alerting thresholds and automated responses based on service level objectives (SLOs)
Provide actionable insights into service to service communications
Infrastructure Management
Design, build, and maintain scalable cloud infrastructure on AWS
Implement infrastructure-as-code using tools such as Terraform
Automate routine operational tasks to reduce toil and improve efficiency
Ensure infrastructure security compliance and implement least-privilege access controls
Design and implement infrastructure-as-code deployments for container based applications
Scale containers based on custom metrics for applications and critical observability infrastructure
Incident Response
Conduct thorough post-incident reviews and implement preventative measures
Use observability data to perform root cause analysis and system improvements
Participate in a 24/7 on call rotation to achieve 99.999% system availability.
Required Qualifications for Senior level
5+ years of experience in Site Reliability Engineering, Platform Engineering or equivalent experience. Software Engineering roles with a strong infrastructure and production engineering aspect also qualify.
Expert knowledge of observability platforms and practices (OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack / Splunk, etc)
Experience with Kubernetes and container orchestration
Strong experience with infrastructure-as-code tools (Terraform, Spacelift, Pulumi)
Proficiency in at least one programming language ( Go, Python )
Deep understanding of cloud platforms, preferably AWS
Bachelor's degree in…