EOSS Field Service Engineer
Location
· Based in Qatar or the United Arab Emirates, with priority responsibility for projects and clients across the Middle East.
· Open to frequent travel and able to visit client sites across the Middle East at short notice, as project needs require.
· Available for worldwide travel, including offshore assignments.
Reports to
· EOSS Commissioning Manager
Roles and responsibilities
Installation & Commissioning
· Ensure compliance with site Health & Safety standards and requirements.
· Review construction plans, OTDR traces, and system diagnostics to support project execution and client deliverables.
· Configure and calibrate DTS, DAS, PD, and shield-current monitoring systems during commissioning.
· Integrate systems with EOSS monitoring platform.
· Create and implement RTTR and DOB models, including signal-input mapping.
· Support SCADA integration, ensuring seamless communication between monitoring systems and client infrastructure.
· Perform onsite commissioning and Site Acceptance Testing (SAT) of EOSS monitoring systems, including preparation, validation, and reporting.
· Train end users and service partners.
· Perform post-commissioning tasks including RTTR fine-tuning, DOB model implementation, DAS Smart Alarm setup, and system validation.
Reporting
· Draft and deliver commissioning reports, follow-up documentation, and intervention summaries.
· Maintain accurate records of system configurations, updates, and troubleshooting actions.
· Support the creation and update of instructions and procedures for commissioning and post-commissioning activities.
Client Interface & Technical Meetings
· Act as the technical point of contact during commissioning and post-commissioning phases, representing the company in client meetings and workshops.
· Collaborate with clients to validate system performance and resolve technical issues.
· Provide training and support to client teams on system operation and maintenance.
HSQE corporate policies
· Comply with EOSS Health, Safety, Quality, and Environment policies and principles.
· Comply with EOSS information security policies and the Information Security Management System.
· Comply with EOSS gender equality policies and the Gender Equality Management System.
Authority
· See OD-011 (Authority Matrix)
Qualifications
· Master’s degree in industrial engineering (Electrical, Mechanical or related specialization)
· Minimum five years of professional experience working on projects in the Middle East region, preferably in field service, installation, commissioning, or technical client support.
· Fluency in English is required; proficiency in Arabic is highly advantageous. French or Italian is an additional asset.
Other Requirements and Soft Skills
· Excellent communication skills with clients, partners, and internal teams.
· Strong customer-oriented mindset and professional behavior in field activities.
· Proactive problem-solving attitude and strong troubleshooting capabilities.
Key Skills for the Middle East Region
· Cultural sensitivity and adaptability: Ability to work effectively in multicultural environments while respecting local customs, values, business practices, and communication styles.
· Strong relationship management: Ability to build trust and maintain long-term relationships with Middle Eastern clients, where personal rapport, responsiveness, and reliability are highly valued.
· Resilience and patience: Comfortable working in fast-paced project environments with changing timelines or requirements, and able to adapt calmly to evolving client needs.
· Understanding of regional logistics and regulations: Familiarity with shipping, customs, site-access, visa, and legal constraints within the GCC and the broader Middle East.
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization,…