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If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .
This is a/an 83.3% full-time equivalency (FTE) job with months off. The number of months off will be determined by the position's FTE percentage. The timing of months off will be set to meet the needs of the unit and the essential duties of the position. Questions related to HR105 FTE positions should be directed to the hiring manager during the interview process. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall outside of the listed range due to the assigned percentage of effort.
POSITION SPECIFICS
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a Health Services Assistant (Support Level) starting November 2, 2026.
The Health Services Assistant is often the first point of contact for our student clients, visitors, and campus partners. In this important role, you will help create a positive and welcoming experience while providing administrative support in a busy counseling office environment.
CAPS is seeking someone who enjoys helping others, thrives in a collaborative setting, and communicates effectively. The ideal candidate is detail-oriented, experienced in maintaining confidentiality and handling sensitive information, and eager to learn new technologies that support student clients' care.
This full-time position is based in the Student Health Center and follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. This is a 10-month position (83.3% FTE), with June and July off.
Responsibilities include:
Answering and directing calls
Welcoming student clients and visitors
Scheduling appointments
Maintaining records
Managing office communications
Assisting with a variety of administrative functions
While not required, experience with the following is helpful:
Electronic medical record (EMR) systems
SAP Concur Travel
25Live room scheduling
Purchasing card (P-card) expense reporting
PSUbuy
Purchasing processes (including ordering with tax exempt status)
Coordinating and placing catering orders for meetings
Application Information
To help us better understand your interest, please indicate in your cover letter specific qualifications you would bring to the position.
Application review will begin immediately.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)
No prior relevant work experience required
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $36,888.00 - $53,532.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a…