APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .
POSITION SPECIFICS
Penn State Human Resources (HR) is searching for a Benefits Administrator to join our collaborative and dedicated Benefits team. The Benefits Administrator – Intermediate Professional supports the administration of comprehensive employee and retiree benefit programs at Penn State, with a primary focus on life insurance, accidental death and dismemberment (AD&D), survivor and beneficiary benefits, and retirement plan administration.
The successful candidate will serve as a knowledgeable resource to employees, retirees, beneficiaries, HR partners, University departments, and external benefit vendors. The position is responsible for administering complex and sensitive benefit transactions, researching and resolving eligibility and system issues, coordinating benefit claims and vendor activities, maintaining accurate records, and ensuring benefit information is communicated clearly and accurately.
The position requires a high degree of attention to detail, sound judgment, discretion, and empathy, particularly when assisting employees, retirees, and family members following a death or other significant life event. The successful candidate will develop subject matter expertise in assigned benefit programs and contribute to the effective and accurate administration of University benefits.
What You’ll Do
Life Insurance and Beneficiary Administration
Administration of Death and Survivor Benefits
Administration of Accidental Death & Dismemberment (AD&D) Benefits
Life Insurance and AD&D Billing
Life Insurance and AD&D Vendor Administration
Retirement Plan Administration
General Benefits Administration
This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.
REQUIRED QUALIFICATIONS
Ability to interpret and apply policies, procedures, and plan provisions.
Skilled in researching and resolving problems involving multiple systems, processes, or stakeholders and using sound judgment to determine appropriate solutions.
Strong organizational and time management skills with excellent attention to detail.
Effective written and verbal communication skills, including the ability to communicate complex information clearly and effectively.
Ability to manage multiple priorities and meet established deadlines.
Discretion in handling confidential and sensitive information.
Collaborative approach to working with internal stakeholders and external vendors.
Strong attention to maintaining accurate, organized, and confidential employee benefits records.
PREFERRED QUALIFICATIONS
Experience:
Administering employee benefit programs, particularly life insurance, AD&D, disability, retirement, or other insurance-related benefits.
Administering life insurance claims, beneficiary designations, survivor benefits, or death-related benefit processes.
Working with retirement plans, including 403(b) plans or TIAA.
Working with Workday or another human resources information system.
Interpreting benefit plan documents and applying eligibility requirements.
Reconciling benefits data, billing, payroll contributions, or vendor files.
Working…