Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Summary
As a Senior Solutions Implementation Consultant, you will lead the successful deployment and adoption of enterprise software solutions for customers. Partnering closely with customers, project teams, and cross-functional stakeholders, you will guide implementations from discovery and solution design through deployment, training, and go-live support. This role requires a blend of consulting expertise, technical aptitude, and project leadership to help customers achieve their business objectives and maximize the value of their investment.
Day-to-Day Responsibilities
Lead customer discovery sessions and requirements workshops to understand business needs and define implementation strategies.
Translate customer requirements into scalable solution designs and implementation plans.
Configure, deploy, and support enterprise software solutions while ensuring alignment with customer goals and best practices.
Partner with project teams to manage implementation activities, timelines, risks, and deliverables.
Facilitate testing, user acceptance activities, deployment readiness, and go-live support.
Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams to drive successful project outcomes.
Deliver customer training and enablement programs to support adoption and long-term success.
Serve as a trusted advisor to customers by providing guidance, resolving challenges, and ensuring overall project success.
Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives across the organization.
Preferred Experience
5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role.
Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption.
Experience with Product Lifecycle Management (PLM) solutions, with Windchill experience strongly preferred .
Proven ability to translate business requirements into scalable technical solutions and implementation plans.
Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes.
Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices.
Basic Experience
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered.
Strong problem-solving skills and ability to analyze business and technical requirements.
Excellent communication and collaboration skills with both technical and non-technical stakeholders.
Ability to manage multiple priorities and deliver results in a customer-focused environment.
PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $66,500 - 138,200. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.…