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YOUR MISSION
About the Organisation & Role:
You will be part of the Core Commerce Platform organisation responsible for delivering the omnichannel commerce capabilities that power the purchase journey, inventory availability, delivery promise, order processing & fulfilment and post-purchase experiences across channels. The organisation plays a critical role in ensuring products are available to buy, orders can be fulfilled reliably, and commitments made to consumers are delivered consistently. Through a portfolio of commerce platform capabilities, the organisation enables seamless omnichannel experiences while supporting efficient, scalable, and resilient commerce operations across the global digital ecosystem.
The Engineering Manager is accountable for engineering delivery, roadmap execution, operational excellence, and engineering team development. Partnering with Product Owners, Project Managers, Tech Leads, and peer engineering teams, you will enable predictable delivery, grow engineering talent, and build a high-performing culture focused on ownership, accountability, and continuous improvement.
What you will do:
· Lead and develop a team of software engineers building basket, checkout, payments, and consumer commerce services.
· Drive delivery of highly available, secure, and scalable commerce services that directly impact conversion, revenue, and consumer experience.
· Own engineering execution for payment gateway integrations, alternative payment methods, checkout orchestration, promotions, taxation, and transactional commerce workflows.
· Drive planning and execution against team objectives and key results (OKRs), ensuring alignment, accountability and transparent reporting.
· Own sprint execution, delivery planning, capacity management, dependency management, and risk management.
· Partner with Product Owners, Project Managers, Retail Tech team, and Tech Leads to deliver business outcomes.
· Drive engineering excellence through strong development practices, quality standards, operational discipline and continuous improvement.
· Coach engineers through regular feedback, mentoring, performance management, and career development.
· Build a high-performing engineering culture focused on ownership, accountability, collaboration, and learning.
· Establish effective engineering metrics and use data to improve team productivity, quality, and delivery predictability.
· Drive adoption of AI-assisted engineering practices and automation to improve productivity, quality, and delivery efficiency.
· Identify opportunities to leverage AI across software development, testing, documentation, knowledge management and onboarding.
· Collaborate with engineering leadership on hiring, staffing, onboarding, talent development, and succession planning.
· Manage delivery partners and vendors where applicable and ensure alignment with team objectives.
YOUR TALENT
10+ years of software engineering experience, with experience leading engineering teams in an agile delivery environment.
· 3+ years of people leadership experience.
· Strong experience leading roadmap execution, delivery planning, dependency management, and stakeholder engagement.
· Familiarity with API-first, cloud-native architectures and design patterns.
· Solid software engineering background with experience building APIs, distributed systems, and high-volume transactional platforms.
· Strong understanding of basket, checkout, payment processing, promotions, pricing, taxation, and other commerce services within modern eCommerce platforms.
· Experience integrating with payment gateways, fraud prevention providers,…