The Job
As a Sales Support Representative at stichd it is your responsibility to manage the complete order process and offering optimal service to our customers and sales force. You are responsible for the order, forecast and delivery process and ensuring optimal services and support towards the assigned accounts. Your account portfolio varies in different business models (distributor, retailer, sponsor). Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.
Your Mission
Ensure excellent services and support towards our customers;
Ensure perfect liaison in forecasting needs from the customers and stock levels;
Monitor the order process and make sure products are delivered following customer agreements;
Analyzing and monitoring sales- and turnover results of your client portfolio and proactively flagging commercial opportunities to Sales;
Suggest actions and ways to further improve the business;
Managing Accounts Receivable and Debtor management;
Be constantly critical about the ways of doing business and pro-active for (new) opportunities;
Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc;
Support the Account Manager in preparing sales meetings;
Propose and implement suggestions to improve the business, where creative and commercial thinking is important;
Monitor SMU and SH (special handling) process and responsible for on-time delivery;
Monitoring logistics processes in cooperation with our Warehouse in Tilburg;
Proficiency in Inco terms, export and different operational models;
Other occurring relevant activities and/or projects.
Your Talent
Minimum bachelor (HBO) education in Sales or relevant working experience in a related field;
You have 1-3 years of experience in a similar position, preferably in a sports-lifestyle industry or international organization with global brands;
Knowledge of SAP is preferable;
Your English is on a proficiency level;
You recognize yourself in these skills and competences: Communicative, Analytical, Commercial, Structured, Stress resistance.
This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible.
To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.
We Offer
· Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 37 per year ór choose for a 40-hour salary per month with still 25 holidays. You can switch every six months;
· Annual bonus scheme;
· New hires (introduction) days;
· Great offer of e-learnings and a training offer for personal development;
· Enough free fruit for you daily vitamins;
· Provided lunch for low cost;
· Choose between lease-bike, NS Business Card or travel by car for € 0,25 per km (>10km).
· 8% holiday allowance, employee insurances and a good pension scheme;
· Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;
· Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
· Flexible working hours, modern workspace and a good working atmosphere;
· International working environment with colleagues of more than 50 different nationalities;
· Wellbeing activities (f.e. yoga, pilates and bootcamp) and an inhouse gym;
· Community involvement (STICHD impact tool);
· STICHD drinks 5/6x per year in the city center of Den Bosch;
· Work hard, play hard. Our STICHD-events are legendary.
About Us
We like to think of ourselves as a family of experts.
Ok, we know what you’re thinking: at over 700 members, that’s a pretty big…